Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Rosso

Glendale,NY

Summary

Adept at leading diverse projects to completion, I leveraged project management and client relations skills to enhance operational efficiency and customer satisfaction.

Resourceful Project Manager with 15+ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations.

Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions.

Brings 15+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

19
19
years of professional experience

Work History

Project Manager

EMS Group FAS
07.2014 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational timelines.
  • Planned, designed, and scheduled phases for projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Developed strong relationships with clients through regular communication updates, fostering trust and confidence in the team's ability to complete the job.
  • Collaborated closely with desginers to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Prepared and submitted project invoices for review and approval.
  • Managed projects from procurement to commission.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Monitored project progress, identified risks and took corrective action as needed.

Aircraft Cleaner

GSI
01.2013 - 07.2014
  • Maintained, cleaned and sanitized interior of aircraft.
  • Fostered positive relationships with airline personnel through professional interactions during daily operations.
  • Maintained a safe work environment by adhering to established safety guidelines and using personal protective equipment as needed.
  • Ensured client satisfaction through meticulous attention to detail in all aspects of cabin cleaning.
  • Improved turnaround time for aircraft cleaning services, ensuring timely departures.
  • Maintained high levels of professionalism while working under tight deadlines during peak travel seasons.

Mover

Liberty Moving & Storage
02.2012 - 11.2012
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed verbal and written instructions to properly move and ship products.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.

Office Assistant

Allstates Moving & Storage
03.2010 - 11.2011
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.
  • Collaborated with various departments to complete assigned tasks.

Website Manager

Garnet Wines & Liquors
08.2005 - 06.2009
  • Improved site performance through regular monitoring, updates, and troubleshooting.
  • Performed ongoing competitor analysis and market research to identify emerging trends and areas for potential improvement within site architecture and content offerings.
  • Managed website projects from inception to completion, ensuring timely delivery and adherence to budget constraints.
  • Maintained an inventory of over 5,000 items that were on sale on the website.
  • Handled incoming order requests for thousands of clients.

Education

Bachelor of Science - Computer Science

LaGuardia Community College of The City University of New York
Long Island City, NY

Skills

  • Project Management
  • Project Planning
  • Project planning and development
  • Project Scheduling
  • Project tracking
  • Schedule Management
  • Client Relations
  • Customer Relations

Timeline

Project Manager

EMS Group FAS
07.2014 - Current

Aircraft Cleaner

GSI
01.2013 - 07.2014

Mover

Liberty Moving & Storage
02.2012 - 11.2012

Office Assistant

Allstates Moving & Storage
03.2010 - 11.2011

Website Manager

Garnet Wines & Liquors
08.2005 - 06.2009

Bachelor of Science - Computer Science

LaGuardia Community College of The City University of New York

Similar Profiles

CREATE PROFILE
Joseph Rosso