JOSEPH ROYER
High Point,NC
Summary
To become part of your organization where my skills and experience can be effectively utilized. "Always self motivated, work well with others towards a common goal. Excellent communication skills; Very energetic by nature".
Overview
16
16
years of professional experience
Work History
Paraprofessional
Edwards Group Home
2024.03 - 2024.07
- Developed individualized learning plans for Clients to enhance comprehension and retention of material.
- Utilized LMS platforms for training delivery, enhancing knowledge retention and user performance.
- Automated ticket triage utilizing Zendesk, optimizing resource allocation for support team.
Security Officer
Self-employeed
2020.01 - 2024.01
- Investigated security incidents to identify root causes and prevent future occurrences.
- Utilized SIEM tools, detecting anomalies and reducing incident response time.
- Utilized the NIST framework for creating policies and improving security infrastructure.
- Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Delivery Driver
Amazon
2018.01 - 2019.01
- Warehouse; sort and pack packages and get them ready for delivery
- Delivery: Sort packages by Zip and deliver to customers in a timely manner
Sales Representative
Ace Hardware Store
2017.06 - 2017.09
- Company Overview: USVI
- Stock taking and Inventory, Upkeep of the store
- Provided customer service by assisting customers with finding products in the store
- USVI
Office Administrator
Hurley Funeral Home
2016.09 - 2017.02
- Company Overview: USVI
- Provide a welcoming environment for families
- Designed and Printed Funeral Booklets
- Processed Insurance, Death Certificates, and other Funeral documentations
- Assisted with the sales of Wreaths and assisting with Burial Ground set ups
- Assisted with body removals, from Homes, Accidents and Hospitals
- USVI
Program Director
Government Information Service
2011.01 - 2014.01
- Company Overview: Roseau Dominica
- Directed and coordinated activities of personnel engaged in broadcast news, sports, and programming
- Checked completed program logs for accuracy and conformance with Federal Communications Commission (FCC) rules and regulations and resolve program log inaccuracies
- Monitored and reviewed programming to ensure that schedules are met
- Ensure that guidelines are adhered to, and performances are of adequate quality specifications
- Coordinated activities between departments, such as news and programming
- Roseau Dominica
Assistant Information Officer / Camera Operator
Government Information Service
2009.01 - 2011.01
- Company Overview: Roseau Dominica
- Directed and coordinated activities of personnel engaged in broadcast news, sports, and programming
- Checked completed program logs for accuracy and conformance with Federal Communications Commission (FCC) rules and regulations and resolve program log inaccuracies
- Monitored and reviewed programming to ensure that schedules are met
- Ensure that guidelines are adhered to, and performances are of adequate quality specifications
- Coordinated activities between departments, such as news and programming
- Roseau Dominica
Education
No Degree - CPR
Red Cross
2024-08
My Computer Careers
01.2020
Hunan Vocational College
01.2012
BTC Technical School
01.2009
High School Diploma -
Isaiah Thomas Secondary School
01.1998
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- CPR and first aid
- Computer skills
- Emotional support
- Behavior improvements
- Safety
- Schedule management
- Activity planning
- Crisis management
Languages
English
Native or Bilingual
Timeline
Paraprofessional
Edwards Group Home
2024.03 - 2024.07
Security Officer
Self-employeed
2020.01 - 2024.01
Delivery Driver
Amazon
2018.01 - 2019.01
Sales Representative
Ace Hardware Store
2017.06 - 2017.09
Office Administrator
Hurley Funeral Home
2016.09 - 2017.02
Program Director
Government Information Service
2011.01 - 2014.01
Assistant Information Officer / Camera Operator
Government Information Service
2009.01 - 2011.01
My Computer Careers
Hunan Vocational College
BTC Technical School
High School Diploma -
Isaiah Thomas Secondary School
No Degree - CPR
Red Cross