Joseph Ruelle

Work History

Realestate Maintenance Manager

Truckey Properties

01.2019 - 06.2024

Delegated responsibilities to team members to empower ownership and accountability.
Developed comprehensive maintenance schedules by analyzing equipment performance to minimize downtime.
Conducted audits of maintenance expenditures to identify cost-saving opportunities and improve financial oversight.
Developed emergency response plans for mitigating risks and ensuring employee preparedness during critical incidents.
Supervised employee performance, preventive maintenance, and safety.
Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Planned scheduled maintenance outages as part of preventive maintenance program.
Managed a team of technicians, providing guidance and support for skill development and performance improvement.
Collaborated with other departments to verify completion of maintenance tasks.
Created and submitted detailed reports to highlight maintenance activities and equipment performance.
Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
Streamlined work order processes for quicker response times, resulting in increased productivity and reduced costs.
Enhanced safety standards through regular inspections, staff training, and adherence to city codes.
Pulling permits for new renovations or existing properties
Scheduled 72 subcontractors and 14 full time employees to a daily sschedule that meets with property owners time line and budget
Take all maintenance calls from tenants and Schedule repairs.
Meet with property owners about future projects on-site and in my office.

Service Manager

J&J Heating and Air-conditioning

04.2006 - 05.2019

Achieved positive customer experiences with proactive communication and follow-up.
Enhanced customer loyalty by developing personalized service strategies based on feedback.
Optimized resource allocation for enhanced service delivery and reduced wait times.
Identified root causes of recurring problems for long-term solutions and improvements.
Trained and guided team members for improved overall performance and morale.
Resolved customer complaints in professional and timely manner.
Met with customers to discuss service needs and offer available solutions.
Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Hired, trained and supervised team of service technicians and installers to meet our goals.
Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Developed and maintained positive relationships with customers to build rapport and trust.
Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction. Word of mouth is a must have in smaller cities for sure.

Truck Dispatcher

Wheelhouse Carriers

02.2004 - 01.2006

Managed paperwork for shipping and receiving to maintain accurate records.
Monitored transportation logistics to identify and resolve any issues.
Assisted in planning optimal routes to enhance delivery processes.
Coordinated daily schedules for truck drivers to ensure timely deliveries.
Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.

Truck Driver

Allied Van Lines

05.2000 - 02.2004

Conducted pre-trip inspections to identify and resolve potential issues before departure.
Navigated complex routes for timely deliveries across urban and rural areas.
Delivered goods by completing timely and safe routes across various regions.
Monitored vehicle performance to identify maintenance needs and ensure safety on the road.
Operated heavy-duty trucks to transport cargo, meeting all legal and safety standards.
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Dropped and hooked trailers and changed configuration of equipment.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

Diesel Mechanic

7up Bottling

03.1998 - 06.2000

Ordered necessary parts for repairs to minimize downtime and ensure timely service.
Communicated effectively with customers to explain repairs and vehicle maintenance needs.
Complied with industry standards by adhering to safety regulations during repair work.
Performed routine maintenance tasks by changing oil, replacing filters, and checking fluid levels.
Identified faults with electrical systems by analyzing wiring diagrams and testing components.
Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
Identified defects in brakes, steering systems and transmissions.
Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.

Hvac Apprenticeship

Bassett Mechanical

04.1994 - 03.1998

Conducted surveys and collected feedback for project evaluations and improvements.
Maintained records and files for easy access and reference, facilitating information sharing.
Coordinated events and workshops for fostering team engagement and knowledge sharing.
Developed presentations for team meetings, enhancing communication and collaboration.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Analyzed problems and worked with teams to develop solutions.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Provided exceptional customer service by promptly addressing inquiries, ensuring a high level craftsmanship to each job.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures. Working with journeyman to design, build, and install hvac systems in multiple areas of the Midwest.
Finished apprenticeship program through fox valley technical college book hours and on the job skill training
Journeyman testing

Military Intelligence Analyst

US Army

07.1987 - 03.1994

Monitored foreign media sources for insights into regional dynamics affecting US interests abroad.
Enhanced intelligence accuracy by conducting thorough research and analysis of critical data.
Evaluated effectiveness of existing collection strategies, recommending adjustments to optimize resource allocation and results delivery.
Developed strong relationships with international partners, fostering improved cooperation in joint intelligence efforts.
Utilized advanced mapping tools for terrain visualization, aiding ground troops during mission planning stages.
Identified potential threats by conducting in-depth analysis of current events and global political developments.
Collaborated with multi-disciplinary teams to provide timely and accurate intelligence assessments.

Summary

Overview

Work History

Realestate Maintenance Manager

Service Manager

Truck Dispatcher

Truck Driver

Diesel Mechanic

Hvac Apprenticeship

Military Intelligence Analyst

Education

Advanced Autocad - Mechanical

Advanced Individual Training - Electrical, Electronics And Communications Engineering

Refrigeration License- Federal - Refrigerant Handling

Hvac- Apprenticeship Program - Mechanical Cad, Duct Design,electrical,troubleshooting

Certificate Of Technical Studies - Refrigeration

Skills

Timeline

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