Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Sabo

Laramie,WY

Summary

Skilled team player with strong background in various environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer

abilities. Hardworking employee focused on completing work quickly to consistently exceed targets.

Overview

25
25
years of professional experience

Work History

Retail Customer Service Associate

Fedex Office
Laramie, United States
08.2021 - Current
  • Delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
  • Focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
  • Was responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
  • Operated and maintained a wide variety of equipment, in shipping print production.
  • Managed complex projects, manage retail supply, and complete assigned tasks based on priority.
  • Completed and processed paperwork for new and existing customers needing specialized assistance.

CITY CARRIER ASSISTANT

United States Post Office
Laramie, WY
05.2021 - 07.2021
  • Delivers and collects mail accurately on foot or by vehicle under varying road and weather conditions in prescribed areas .
  • Professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and procedures commonly used, and geography of route area.
  • Routes or cases all classes of mail in sequence of delivery along established route. Rearranges and relabels cases as required.
  • Uses portable electronic scanner as instructed.
  • Delivers and collects charges on customs, postage-due, and C.O.D. mail matter. Delivers and obtains receipts for registered and certain insured mail. Signs and takes responsibility for mail matter, except insured mail, before embarking on route and accounts for it upon return by payments of collected amounts and delivery of of receipts taken.

PRODUCTION SUPPORT

Vestas Blades
Windsor, Colorado
04.2016 - 08.2018
  • Participated in lamination process of wind turbine blades of handling dangerous chemicals safely.
  • Performed maintenance and repairs to work space specific tools. Performed and maintained safety procedures.
  • Generated innovative ideas to improve processes and worked cross-functionally to screen and implement ideas.
  • Offered technical counsel and troubleshooting assistance to manufacturing engineers and operations teams in support of performance improvements.
  • Coordinated and lead continuous improvement projects to reduce waste and improve efficiency.
  • Implemented equipment and process changes to successfully improve quality and safety.

GROCERY STOCKER

King Soopers Grocery Store
Fort Collins, United States
09.2015 - 04.2016
  • Assisted with breaking down loads and stocking assigned sections. Adhered to all food safety regulations and guidelines.
  • Assisted with building displays in accordance with company standards.
  • Replenished shelves with new items and restocks to keep displays full for customers.
  • Assisted customers with locating and purchasing items located on sales floor or in storeroom.
  • Cleaned and organized workstations regularly to avoid misplacing product or causing unnecessary delays.

BATHTUB REFINISHER PREPARATION

Colorado Tub Rescue
Fort Collins, CO
12.2014 - 09.2015
  • Scheduled jobs and kept database of work hours and other book keeping tasks.
  • Sales person sold jobs designed business cards flyers and other advertisement avenues.
  • Meticulously masked, etched and completed the preparation process. Expertly painted and completed the refinishing process.

Sales Representative

TruGreen Lawn Care
Loveland, CO
06.2014 - 11.2014
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
  • Called over 100 customers per 8 hour shift employing a philosophy of talking to more customers increases profits.
  • Identified customer needs by reviewing account i information and conducting needs assessments.
  • Handled customer situations by making amicable decisions for customers and company. Generated sales lead by calling customers and informing of sales promotions.

PETTY OFFICER FIRST CLASS May 1993 ‐ Jun 2013 Unit

United States Navy
Various Locations, United States
05.1993 - 06.2013
  • Instructed training division personnel on [Task] and [Task]. Adhered to operational policies and procedures and implemented corrective actions.
  • Prepared and submitted supply requisitions to division officers. Assisted division officer in preparing watch and liberty lists.
  • Assigned tasks and supervised performance of division personnel. Witnessed processes and inspected completed assemblies and major components.
  • Managed and supervised a division of sailors on the USS Carl Vinson. Submarine Base Kings Bay, and Navy Base Diego Garcia. Completed Maintenance schedules on work station printshop and Damage Control equipment.
  • Was awarded 4 Navy Marine Corps Achievement Medals and four Good Conduct Medals.
  • Scheduled and administered training for the division. Evaluated and rated sailors on performance semi annually.
  • Initiated re-inspection to check resolution of identified production problems.
  • While working in Broadcasting at Armed Forces Network Radio in Bahrain improved listenership by 40 percent.

Education

Bachelor of Science - Geography

University of Wyoming
Laramie, WY
12.2022

Associate of Arts - GENERAL STUDIES

Brenau University
Gainesville, GA
08.2017

Skills

  • Issue and Complaint Resolution increasing customer satisfaction
  • Customer Retention Strategies
  • Verbal and Written Communication
  • Data Entry and Maintenance
  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Safety investigation Supply organization Department training Verbal communication Prioritization
  • Advanced Firefighting and Damage Control
  • Leadership, management, evaluating and mentorship Employs team concepts to employees

Timeline

Retail Customer Service Associate

Fedex Office
08.2021 - Current

CITY CARRIER ASSISTANT

United States Post Office
05.2021 - 07.2021

PRODUCTION SUPPORT

Vestas Blades
04.2016 - 08.2018

GROCERY STOCKER

King Soopers Grocery Store
09.2015 - 04.2016

BATHTUB REFINISHER PREPARATION

Colorado Tub Rescue
12.2014 - 09.2015

Sales Representative

TruGreen Lawn Care
06.2014 - 11.2014

PETTY OFFICER FIRST CLASS May 1993 ‐ Jun 2013 Unit

United States Navy
05.1993 - 06.2013

Bachelor of Science - Geography

University of Wyoming

Associate of Arts - GENERAL STUDIES

Brenau University

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