Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Affiliations
Soccer, Exercise, Cooking, Volunteering
Additional Information
Languages
Timeline
Generic

Joseph Saccente

Summary

Dynamic and results-oriented professional with a diverse background. Excelled in operational efficiency and team collaboration, significantly enhancing customer satisfaction and safety compliance. Skilled in first aid and adept at fostering engaging environments, demonstrating a strong blend of technical proficiency and interpersonal effectiveness. Enthusiastic Camp Counselor with childhood education background and diverse sports knowledge. Supervised community-based children's sporting activities and promoted development of good sportsmanship and self-confidence.

Excellent communications and relationship-building skills enabled achievement of desired goals.

Also a motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Organized maintenance with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.



Professional E-mail: Jsaccente5401@outlook.com

School E-mail: Jsaccente2960@eagle.fgcu.edu

Phone: (631) 332-9713



Overview

5
5
years of professional experience
1
1
Certification

Work History

Pizza Delivery Driver/Counter Server

Fattuscos Pizzeria
02.2020 - Current
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.

Camp Counselor/Lifeguard

Camp Alvernia
06.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Evaluated campers' progress and provided feedback to parents.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Educated patrons on safety protocols and enforced safety rules.
  • Scanned main areas to monitor for any safety risks.

Grocery Clerk

Publix
01.2023 - 05.2023
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Retrieved items for customers and verified prices.

Plumbers Apprentice

ALL SYSTEMS Maintenance
09.2021 - 05.2022
  • Selected type and size of piping required for each project.
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.

Maintenance Worker

Sunken Meadow State Park
05.2019 - 05.2022
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Carried out general maintenance jobs while working with others as a team.

Education

High School Diploma -

Kings Park High School
Kings Park, NY
07.2020

Skills

  • Special Assignments
  • Operational Efficiency
  • Providing Feedback
  • Copper Soldering
  • Installation and Repair
  • Apprentice Supervision
  • OSHA Compliance
  • Injury and Accident Prevention
  • Hand and Power Tool Operation
  • Team Collaboration
  • Full Safety Compliance
  • Lifeguard Procedures
  • Team Bonding
  • First Aid
  • Pool Operations
  • CPR Certified

Accomplishments

  • Completed an average of $500-$1000 in sales per day.
  • Received Employee of the Month for commitment to lifeguarding and water safety.
  • Increased overall sales by 50% through communication skills and teamwork.
  • Consistently achieve deadlines and optimize workflow through efficient team collaboration.
  • Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
  • Selected as mentor/trainer for new hires.
  • Improved customer satisfaction by resolving issues in a timely manner.
  • Collaborated with team of plumbers/apprentices in the development of commercial and residential buildings.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Certification

  • First Aid/CPR Certified


Affiliations

  • Florida Gulf Coast University

Soccer, Exercise, Cooking, Volunteering

I grew up playing soccer on many teams and learned the value of camaraderie/teamwork through several other organized sports and clubs. I like to exercise and my favorite activity is running. I just recently began writing recipes because I have always enjoyed cooking. In my free time I like to volunteer in school settings as I am pursuing a career in elementary education.

Additional Information

Dedicated and loyal worker who is open to any job in a team collaboration environment.

Languages

Spanish
Limited Working

Timeline

Camp Counselor/Lifeguard

Camp Alvernia
06.2023 - 08.2023

Grocery Clerk

Publix
01.2023 - 05.2023

Plumbers Apprentice

ALL SYSTEMS Maintenance
09.2021 - 05.2022

Pizza Delivery Driver/Counter Server

Fattuscos Pizzeria
02.2020 - Current

Maintenance Worker

Sunken Meadow State Park
05.2019 - 05.2022

High School Diploma -

Kings Park High School
  • First Aid/CPR Certified


Joseph Saccente