Collaborative results-oriented healthcare executive with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader, skilled in strategic planning, problem solving, communication, promoting operational improvements, project management, team leadership and market expansion.
Overview
21
21
years of professional experience
Work History
Executive Director, Chief Financial Officer
Connecticut Oral & Maxillofacial Surgery Centers, LLC.
03.2003 - 04.2023
Responsibilities included oversight of the business operations of the largest single dental specialty practice in New England, six locations, seven surgeons, five managers and over 50 ancillary staff
Areas under my purview: Finance, Human Resources, Marketing, Revenue Cycle, IT, Compliance and Surgeon recruitment
Set organizational goals and objectives to guide and direct company focus and achieve strategic goals.
Recruited and negotiated contracts with 15 Surgeons over my tenure
Implemented cloud based EMR and fully digitized the offices
Analyzed quarterly insurance reimbursement rates and negotiated increased fee schedules for higher insurance reimbursement
Prepared monthly financial reports: Income Statement, Balance Sheet, Cash flow
Maintained P&L and shouldered corporate fiscal responsibility.
Established and maintained annual operating budget
Performed key business operations data analysis monthly: Production, Collections, Patient Volume, Referral Trends
Monitored key business risks and established risk management procedures.
Briefed senior partner on results of monthly analysis and key business metrics.
Successfully negotiated the acquisition and integration of five competitor practices.
Opened three offices de novo.
Negotiated leases for all locations.
Negotiated favorable contract terms with vendors.
Developed uniform systems for all aspects of practice management.
Responsible for referral relationship management.
Developed detailed job responsibilities for ancillary staff.
Trained the dedicated staff of each office on the systems to delivery uniform experience across the practice
Recruited, interviewed, and hired staffing for all positions
Negotiated compensation packages.
Provided annual performance reviews.
Conducted exit interviews when applicable.
Defined company roles and responsibilities to establish and enhance processes.
Created marketing strategies to target local referrals as well as direct to consumer campaigns
Radio ads, direct to consumer mail flyers, print ads in local papers and magazines
Facilitated a study club for referring doctors with nationally recognized speakers.
Updated/managed website content.
Increased operating efficiency surpassing industry standards.
Overhead below 40%
Collections after insurance write-offs at over 99.5%
Initiated strategy to drive company growth and increase market share and profitability.
Achieved double digit revenue growth through acquisitions and strategic marketing.
Revenue growth of 8x over my tenure
Evaluated various potential exit strategies for senior partners: sell to junior associates, merge with a competing practice, or seek acquisition by national Dental Support Organization (DSO)
Ultimately recommended acquisition by DSO, resulting in evaluation of multiple potential buyers
Prepared the practice, surgeons, and staff for acquisition
Negotiated the complex sale of practice and transition to a large national Dental Support Organization in 2022, achieving high EBITDA multiple and successful ROE for partners.
Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
President, Board member
Polybiotics LLC
01.2015 - 10.2023
Dental device pharmaceutical startup company.
Project lead for patented dental device in the delivery of medication to treat periodontal disease.
Coordinated device development with medical product design engineers.
Coordinated generic drug formulation with leading pharmaceutical contract development manufacturer.
Contributed to the development and implementation of regulatory strategy with outside consultants.
Responsible for investment pitches and capital raises.
Communicated company news and status updates with board of directors and investors.
Negotiated licensing agreement with multinational pharmaceutical company.
Research Analyst; GE Energy Accounts Payable
GE edgelab
09.2010 - 12.2010
Financial Modeling project for GE Energy
Reduced accounts payable forecasting variability to less than 2%
Increased visibility in accounts payable between purchases and related drivers.
Analyzed large volume of data to identify patterns, trends and correlations.
Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
Presented findings and recommendations to senior leadership at GE.
Mortgage Broker
Mortgage Market Resources, LLC.
07.2002 - 10.2003
Specialized in residential loans in Co-op buildings.
Evaluated clients' needs, and financial capacity.
Recommended appropriate loan products to clients.
Guided clients through the loan process.
Built key relationships with referral sources.
Collaborated with different lenders to find best possible loan product for homebuyers.
Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
Education
Master of Business Administration - Finance & Operations
University of Connecticut School of Business
Storrs, CT
05.2011
Bachelor of Science - Management, Finance & Management
Tulane University
New Orleans, LA
05.2002
Skills
Financial Modeling
Data Analytics
Accounting
Marketing
Mergers and Acquisitions
Business Development
Negotiations
Team Integration
Compliance
Microsoft Office 365
Project
Multiple PMS
EHR
Financial Software
Practice Management Consulting
Business Planning
Quality Assurance
Regulatory Compliance
Talent Recruitment
Operations Oversight
Contract Management
Product Development
Revenue Growth
Risk Mitigation
Timeline
President, Board member
Polybiotics LLC
01.2015 - 10.2023
Research Analyst; GE Energy Accounts Payable
GE edgelab
09.2010 - 12.2010
Executive Director, Chief Financial Officer
Connecticut Oral & Maxillofacial Surgery Centers, LLC.
03.2003 - 04.2023
Mortgage Broker
Mortgage Market Resources, LLC.
07.2002 - 10.2003
Master of Business Administration - Finance & Operations
University of Connecticut School of Business
Bachelor of Science - Management, Finance & Management
Front Desk Associate at Alberto & Cho Oral and Maxillofacial Surgery Group, LLCFront Desk Associate at Alberto & Cho Oral and Maxillofacial Surgery Group, LLC
Executive Director of Operations/Chief Financial Officer at Solid Renovations Co LLCExecutive Director of Operations/Chief Financial Officer at Solid Renovations Co LLC