Energetic and dynamic Regional Sales Manager with 13 years’ experience in Aviation Sales. Proven expertise in
competitive market analysis, contract negotiations and new product launch and positioning. Possesses excellent customer
service and time management skills. Focused on strengthening the company brand and maximizing customer loyalty.
Effectively partner with team members, customers, and senior leadership to resolve complex situations and maintain
long-term satisfaction.
Overview
14
14
years of professional experience
Work History
Regional Sales Manager
The Gill Corporation
El Monte, CA
10.2023 - Current
Become a technical expert on composite technologies and company products, processes, and capabilities, specifically focusing on TGC products.
Coordinate with cross-functional teams across divisions and corporate sites to pursue business opportunities using existing and new technologies.
Establish and nurture multi-level relationships with industry contacts, including decision-makers and influencers, to secure profitable revenue opportunities and address customer satisfaction concerns.
Achieve growth targets by directing sales personnel, utilizing individual efforts, and collaborating with company personnel to promote materials and value-added solutions to aircraft OEMs and supply chain customers.
Support marketing activities for Commercial, Aerospace, and Military customers.
Lead efforts to ensure customer satisfaction and resolve escalated issues.
Travel independently or with other personnel as necessary.
Plan and implement actions to meet or exceed assigned targets for the assigned area of responsibility.
Utilize sales tools, including Salesforce/SalesCloud, to analyze and report on market events, customer changes, and competitive intelligence, and proactively manage opportunities in the pipeline.
Maintain accurate customer contact lists, meeting notes, programs, projects, and product usage information.
Provide relevant information to develop consolidated, timely, updated rolling forecasts.
Develop account and market plans, tactics, and strategies to support corporate goals.
Handle all aspects of technical inquiries, quotations, proposals, contract preparation, and successful negotiations, providing management support for strategic activities as needed.
Gather customer requirements and competitive information to assess new business opportunities.
Ensure the company meets all regionally-based customer specifications for existing products and support the qualification of new product offerings.
Provide support to the corporation and divisions as required.
Regional Sales Manager
Unical Aviation, Inc
Glendale, AZ
09.2018 - 10.2023
Coordinate with sales division to meet or exceed annual business development goals
Motivate team members to meet or exceed annual business development goals
Maximize the profit while securing deals
Develop and create new business opportunities and relationships
Identify and develop new sourcing channels, buy low and sell high
Retain and develop current assigned accounts
Identify and develop new customers
Manage and supervise daily operation of assigned accounts
Proactively identify potential issues and offer troubleshooting solutions when necessary
Work on time management and cost management among the team
Work closely with top management to analyze market opportunities, develop/refine business development strategies, and implement action plans to drive market penetration and sales expansion
Collaborate effectively and seamlessly with the internal teams to secure/align appropriate resources in support of the company’s visions and goals
Proactively keep up to date with market trends
Other duties as assigned by assigned Director or Senior level management
Assistant Sales Manager
Unical Aviation, Inc
Walnut, CA
02.2018 - 09.2018
Supervise and monitor team members' day to day sales activities to
achieve sales goal
Monitoring under performance team members
Ensures each sales team member is supported to reach sales goal
Ensure procedures for record keeping and filing are maintained
Ensures that the sales team is adhering to the company's sales policies
and internal procedures
Ensure cost management and time management among the team
Strong familiarization group assigned accounts
As representative of management, must support the company mission,
vision, strategic plan, goals, and management decision
Establishing department mission and goals
Maximize profit while securing the deals; buy low to sell high
Problem solves and conflict resolution for team
Execute effective communication lines and methods
Represent the organization at trade shows and industry events as needed
Assigns work to each team member to complete department duties
Provides training to new hires and adequate training for current
employees
Investigates customer complaints and provides solutions
Responds to customer’s RFQ from existing and potential customers,
present and close sale
Maintains and develops relationships with existing customers in person,
telephone, and e-mails
Provide business development of new and potential customers
Understanding the whole sales process from quoting to close sales as well
as industry trends
Work with other departments such as Finance and Repair Management
Other duties as assigned
Sales Supervisor
Unical Aviation, Inc
Walnut, CA
02.2017 - 09.2018
Senior Sales Executive
Unical Aviation Inc
Walnut, CA
02.2012 - 02.2017
Responsible for establishing and maintaining key accounts including major
European Airlines
Collaborated with an 8-person team to effectively manage a $45mil annual
budget and a personal target of $8mil, which was consistently met
Partnered with the marketing team to align sales strategy with brand
messaging across all communication channels
Researched and capitalized on emerging opportunities to build business
and expand customer base
Created and finalized quotes to complete deals between company, vendors,
and customers
Supported all sales team members to drive growth and development
Resolved customer service issues quickly and effectively to maintain top
satisfaction rates
Connected with customers daily to understand needs, aid, and collect
feedback to optimize operations
Travel within sales territory to meet and present to potential and existing
customers
Promote and gain approval for use of all other companies under the Unical
umbrella (i.e
Repair station approval, PMA approval, MRO approval)., Communicated with repeat customers to build long-term
relationships
Collaborated with marketing and development departments for
effective sales
Fielded customer feedback and complaints
Reported sales metrics to senior management and suggested
improvements that could be made to increase the value of collateral
Put together annual presentations detailing customer performance
and customer opportunities
Research market and potential modification of parts from incoming
inventories
Manage time effectively, meet personal goals and work effectively
with other members of the team
Capitalized on industry changes to corner emerging opportunities
and maximize company revenue
Implemented strategies to drive changes and improvements and
enhance performance
Detailed oriented person and be able to perform in a fast-paced
environment
Works well under pressure
Respond to RFQs from existing and potential customers, present and
close sale
Maintain and develop relationships with existing customers in person,
and via telephone and emails
Gain a clear understanding of customers’ businesses and
requirements
Understands what the customer does and does not want
Negotiate terms of the contract
Work on business development of potential customers
Act as a contact between a company and its existing and potential
markets
Negotiate terms of an agreement and closing sales
Research and gather market and customer information; learn market,
products, service, and competitors
Represent the organization at trade exhibitions, events, and
demonstrations
Can close a sale through persuasion and overcoming any obstacles
that might present
Work as a liaison with suppliers to check the progress of existing
orders & obtaining good pricing through bargaining /negotiating on
price and costs, delivery, and specifications
Review monthly sales performance, able to aim and meet or exceed
yearly targets
Able to make accurate, rapid cost calculations, and providing
customers with competitive quotations
A end team meeting and share best practice with colleagues
Inventory Control Specialist
Unical Aviation Inc
Walnut, CA
12.2009 - 02.2012
Accountable for the physical inventory of all aviation material/stock
Prepare reports for all properties/equipment’s/stocks on hand balance
Maintains quantity of supplies and monitors shelf life of a particular
item based on receipts or invoices for submission to the accounting
head
Verifies, checks discrepancies on stock quantities, packaging, quality,
and pricing
Classifies, reviews and input data in the computer terminal according
to prices, manufacturers name, part number/model number and stock
number of certain materials through Unical Intranet system
Pull and Relocate materials/stocks received to their respective
locations
Inspect aviation parts in their storage locations to ensure that the
sensitive parts are not deteriorated/damaged for issuance purposes
Unload trucks upon arrival using a forklift
Train new employees/team on company policies and procedures
Performs other duties and responsibilities assigned
Operate Forklift or light vehicles as needed
Responsible for shipment of merchandise both domestic and
international.
Education
Certificate of completion for welding & D1.1 Structural Welding License - undefined
Cerritos Community College
2009
undefined
St. John Bosco High School
2006
Skills
Sales strategies
Complaint resolution
Sales tactics
Personnel management
Issue and conflict resolution
Good understanding of commercial aviation market
Good leadership and coaching skills
Strong problem-solving capability
Able to multitask and perform work outside job
Scope
Public speaking
Key accounts and territory management
Brand management
Task delegation
Training staff/Mentoring
Professional communication skills to cultivate work
Relationships within-company, management, sales &
Warehouse personnel, and vendors
Ability to work well with details under pressure
Proficient skills including Excel, Outlook, Word
QTM, SAP, SalesForce, SalesCloud
Timeline
Regional Sales Manager
The Gill Corporation
10.2023 - Current
Regional Sales Manager
Unical Aviation, Inc
09.2018 - 10.2023
Assistant Sales Manager
Unical Aviation, Inc
02.2018 - 09.2018
Sales Supervisor
Unical Aviation, Inc
02.2017 - 09.2018
Senior Sales Executive
Unical Aviation Inc
02.2012 - 02.2017
Inventory Control Specialist
Unical Aviation Inc
12.2009 - 02.2012
Certificate of completion for welding & D1.1 Structural Welding License - undefined