Joseph Salvaggi
Tampa,FL
Summary
Dynamic and results-oriented business professional with a proven track record in sales, customer service, client acquisition, merchant services, and strategic planning. Currently residing in the greater Tampa area with the readiness and willingness to travel and/or relocate upon request. Have demonstrated the ability to lead by example and manage groups of like minded career focused professionals. Strives to operate with the utmost of integrity in any and all areas of his personal and professional life.
Overview
16
16
years of professional experience
Work History
Professional Poker Player
Self Employeed
07.2008 - Current
- Established personal brand as a professional poker player through social media presence, interviews, podcasts appearances.
- Began a coaching business for instruction for aspiring poker professionals.
- Expanded professional network by connecting with other poker professionals, sharing insights, and learning from their experiences.
- Strengthened emotional intelligence through mastering self-control and recognizing opponents emotional states during gameplay.
- Increased win rates by implementing advanced mathematical and Game Theory concepts to make informed decisions.
- Was able to compile over $1.5 million in combined Tournament and Cash game earnings in over a 16 year career.
DSP Golf LLC
Dave Phillips
04.2022 - 09.2024
- Lead sales representative in one of the most thriving golf academy's in the Central Florida area. Was personally responsible for over 300 new students into the academy, rendering over $500,000 in new and reoccurring business.
- Communicated with existing clients on a regular basis to assist in any and all of their golf related ideas and needs. Prioritized professional development strategies in what was formerly a small operation into an all encompassing growing and expanding business model.
- Early consultant helping to create a thriving golf academy with a specific client driven mission statement, business plan, and sales strategies. Was individually responsible for facilitating all long term sales and customer service plans.
- Entered and Integrated a completely new social media division to the business with a focus on virtual and social media presences. Was the driving force behind a new virtual instructional academy bringing in new business from throughout the world. Was responsible for the evolution of a new and thriving junior academy that brought in over 100 elite juniors and over $200,00 in new and reoccurring business.
- Worked with new sales associates to re-purpose our business strategy and demonstrate efficient and effective customer service ideals. Worked with employees in maximizing company time, relationships. and efficiencies .
- Was able to secure over 90% retention in new business.
Recruiter
American Income Life Insurance Company
08.2017 - 02.2020
- Recruitment and Sourcing: Lead end-to-end recruitment for open sales positions. including sourcing screening, and interviewing candidates for roles within the insurance industry.
- Candidate Engagement: Build and maintain strong relationships with potential candidates, providing exceptional candidate experiences throughout the interview process.
- Collaboration: Partner with hiring managers to understand and further inform potential candidates with clear job requirements, company ideals. departmental goals, and ensuring alignment throughout the hiring process.
- Job Postings & Advertising: Prepare clear, compelling, attractive job descriptions for the most appealing and qualified candidates. Post openings on all applicable job boards, social media outlets, other channels to attract diverse talent pools.
- Interviewing: Coordinate and schedule interviews, facilitate interview feedback, and provide guidance to hiring managers on best practices.
- Offer Management: Prepare and extend job offers. Negotiate terms of employment, and guide candidates through the onboarding process.
- Talent Pipeline: Build and maintain a talent pipeline of qualified candidates for future roles within the company. Was able to carry over 50% retention of new hires of over nine months, with is over three times industry standard.
Account Manager
ACS
11.2015 - 05.2017
- Client Relationship Management: Acted as the primary point of contact for acquired and assigned accounts. Maintained strong, long term relationships with said accounts
- Sales and Business Development: Identified new business opportunities and worked to upsell or cross- sell additional products and services. Consistently meeting or exceeding monthly, quarterly, and yearly sales goals.
- Contract Management & Negotiation: Led contact negotiations, ensuring terms aligned with client needs while maintaining profitability for the company.
- Customer Support and Issue Resolution: Addressed and worked to resolve client concerns, technical issues, service disruptions, ensuring the highest levels of customer satisfaction and retention.
- Product/Service Expertise: Developed and maintained an in- depth understanding of the company's products, services, and network infrastructure to effectively advise clients on the best solutions for their needs.
Education
Bachelor of Arts - Accounting
Notre Dame College
Cleveland, OH05-2011
Skills
- Budgeting and Forecasting
- Inventory Optimization
- Teaching and Skills Development
- Strategic Sales techniques and Strategies
- Project Leadership
- Negotiation And Influence
- Financial Acumen
- Mathematical & Analytical Skill
- Expected Value Essessment (EV)
- Risk Management evaluations
- Emotional Control/Time Delegation
- Strategic Thinking and Decision Making
Timeline
DSP Golf LLC
Dave Phillips
04.2022 - 09.2024
Recruiter
American Income Life Insurance Company
08.2017 - 02.2020
Account Manager
ACS
11.2015 - 05.2017
Professional Poker Player
Self Employeed
07.2008 - Current
Bachelor of Arts - Accounting
Notre Dame College