Joseph Salvatore
Las Vegas,NV
Summary
Goal oriented General Manager dedicated to producing results, developing team members and championing customers. Strategic thinker and tactical decision-maker with passion for servicing customers with excellence and exceeding financial responsibilities. Creative problem solver skilled at de-escalating situations and driving positive change through communication and high expectations.
Overview
7
7
years of professional experience
Work History
General Manager
Domino's
Las Vegas, NV
02.2018 - Current
- Managed daily business, employee reviews, training, schedules and store development.
- Maximized team development by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Oversaw financials, analyzed P&Ls and constructed systems and plans to ensure financial success within the restaurant.
- Constructed business strategies and developed systems and procedures to improve operational quality and team efficiency
- Drove year-over-year business growth while delivering operational excellence through strategic visioning and long-range planning.
Assistant Manager
Domino's
Las Vegas, NV
11.2015 - 02.2018
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Trained and mentored new employees to maximize team performance.
Delivery Expert
Domino's
Las Vegas, NV
11.2014 - 11.2015
- Delivered products to customer on time and with excellent customer service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Skills
- Business Insight
- Systematic
- Adaptability
- Team Development
- Presentation
- Communication
- Influential
- Critical Thinking
Timeline
General Manager
Domino's
02.2018 - Current
Assistant Manager
Domino's
11.2015 - 02.2018
Delivery Expert
Domino's
11.2014 - 11.2015