Self-starting professional prepared to leverage extensive experience in operational and sales management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
21
21
years of professional experience
Work History
Solar Sales Consultant
Venture Solar
03.2024 - Current
Conduct in-depth energy consumption analyses, crafting optimized solar designs that maximize efficiency and deliver substantial cost savings for clients both short and long term
Assist clients in exploring solar alternatives, thereby increasing sales and leveraging relationships to create consistent referral stream
Examine market trends to enhance sales strategies and increase conversion rates to increase company's market share
Consistently achieve 30% or better close rate on residential sales opportunities monthly, exceeding company goal of 25% close rate
Negotiate with homeowners in a highly competitive industry to best differentiate our product from other solar companies, focusing on our equipment quality and company integrity
Market Area Manager
Credit Acceptance Corporation
03.2022 - 03.2024
Performed market analysis, recognizing potential leads and enhancing dealer acquisition by 20% within a six-month period
Provided exceptional customer service by swiftly responding to inquiries and effectively resolving issues
Established strong partnerships with dealerships, implementing targeted marketing strategies that led to 15% increase in annual loan origination and improved overall quality of the loan portfolio
Trained owners and finance managers at each dealership to maximize portfolio program and increase profits on each completed sale
Held dealerships accountable to monthly sales targets so they can ultimately achieve full long-term benefits and profit from program
Consistently onboarded 1-2 new dealerships each month, thereby continuously achieving territory growth and increased year over year sales
Market Development Representative
Cintas Corporation
11.2018 - 03.2022
Performed comprehensive market analysis to uncover emerging trends and opportunities
Formulated focused sales strategies informed by thorough analysis of competitor activities
Achieved significant territory expansion by consistently exceeding sales targets
Achieved Summit Club status on 15 occasions and attained President's Club status once, reflecting outstanding performance
Developed robust connections with clients and colleagues
Promoted collaboration across various functions to improve overall sales performance and elevate customer satisfaction
Developed innovative strategies for territory management, resulting in substantial growth and enhanced market positioning over a five-year timeframe
Production Manager
Cintas Corporation
02.2010 - 11.2018
Streamlined operations by coordinating preventative maintenance on production equipment, decreasing down time by 10%
Ensured product availability across 3 Cintas locations by reviewing production orders, schedules, and inventory levels
Oversaw all aspects of production department, including multi-location budget, safety training, performance reviews, preventative maintenance, cross-departmental communication and all staffing decisions
Ensured team performance by providing detailed weekly departmental reports to senior management in both Sales and Service departments across multiple locations
Enhanced team skills through monthly safety trainings and incorporated Six Sigma training to maximize individual performance
Leveraged data-driven insights to identify bottlenecks, optimize workflows, and significantly enhance overall production performance to meet 15% year over year location growth
Service Supervisor
Cintas Corporation
06.2004 - 02.2010
Identified sales opportunities collaboratively, boosting customer program value and increasing territory sales by 10% yearly
Orchestrated contract negotiations, fostering long-term customer relationships and driving revenue growth through strategic upselling across divisions
Partnered with clients to streamline vendor processes, positioning Cintas as a comprehensive solution provider and protecting market share from competitors
Tailored service programs for diverse sectors, including education and hospitality, addressing unique client needs and expanding market reach
Conducted all safety trainings for Service team, including Smith Driving System
Education
Bachelor of Science - Business Management
University of Maine
Orono, ME
05.2001
Skills
Project Management
Operational Strategy
Team Leadership
Budget Management
Process Improvement
Strategic Planning
CRM proficiency
Product presentation
Contract drafting
Territory management
Business development
Additional Information - Accomplishments
Qualified for Quarterly Summit Club 15 times.
Qualified for Annual President's Club in 2017.
Qualified for Top Gun Club in 2022.
Grew production workforce from 32 to 75 employees in first 5 years as Production Manager.
Grew location's weekly revenue from $143,000 to $230,000 in first two years as Production Manager.
Timeline
Solar Sales Consultant
Venture Solar
03.2024 - Current
Market Area Manager
Credit Acceptance Corporation
03.2022 - 03.2024
Market Development Representative
Cintas Corporation
11.2018 - 03.2022
Production Manager
Cintas Corporation
02.2010 - 11.2018
Service Supervisor
Cintas Corporation
06.2004 - 02.2010
Bachelor of Science - Business Management
University of Maine
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