Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Sanchez

Sparks,NV

Summary

Dynamic and detail-oriented professional with a proven track record at Raley's Supermarket, excelling in customer service and teamwork. Recognized for maintaining cleanliness standards and efficiently managing time to meet tight deadlines. Adept at problem-solving and fostering a positive atmosphere, contributing to enhanced customer satisfaction and operational success.

Overview

10
10
years of professional experience

Work History

E-Cart Clerk

Raley's Supermarket
10.2021 - 07.2025
  • Working E-Cart includes walking around the store multiple times a day and using a hand held device to pick out items the customer has ordered. Sometimes walking upwards of 5 - 8 miles depending on the amount of orders coming in. Also being able to finish the given order in an appropriate time, which is between 30 minutes to an hour. Afterwards talking to the customer about any out of stocks or substitutions made to the order, sometimes having to add new items that they want at the moment. If we finish all the orders in time and are waiting for more to come in we spread out and help out other departments, which include, grocery, dairy, cashier, and produce.
  • Participated in ongoing training sessions to enhance job performance and stay informed on company updates.
  • Received recognition for exemplary customer service, demonstrating professionalism and courtesy in all interactions.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees in safe practices


Grocery/Frozen Clerk, Dairy Clerk/Manager

Sprouts Farmers Market Inc, Grocery
06.2018 - 10.2018
  • Adhered to company dress code standards at all times, representing the brand in a professional manner.
  • Reduced waste by closely monitoring expiration dates and properly disposing of unsellable items.
  • Ensured high-quality products by conducting thorough inspections and promptly addressing any issues.
  • Contributed to achieving sales goals by offering additional products or services when appropriate.
  • Assisted customers with special orders, boosting sales and increasing overall satisfaction.
  • Trained new employees on protocols and procedures, fostering a welcoming work environment for incoming staff members.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Interacted with guests in friendly and knowledgeable way.
  • Stocked shelves to match planogram images and instructions.
  • Greeted store customers and discussed needs.
  • Managed timely and effective replacement of damaged or missing products.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Trained new dairy clerks on rotation systems, product management and customer service.
  • Stayed current with present, seasonal and special promotions.

Courtesy, Grocery, Dairy, and Frozen Clerk

Sprouts Farmers Market Inc, Grocery
03.2015 - 05.2018
  • Provided support to other departments as needed, demonstrating teamwork and flexibility.
  • Greeted customers warmly upon entering the store, creating an inviting atmosphere that encouraged repeat visits.
  • Improved customer satisfaction by providing excellent service and in-depth product knowledge.
  • Maintained a clean and organized work environment for efficient operations and an appealing shopping experience.
  • Operated equipment safely, adhering to strict safety guidelines to prevent accidents or injuries on the job.
  • Increased product availability by restocking shelves quickly and accurately.
  • Enhanced store efficiency through regular inventory management and proper stock rotation.
  • Collaborated with team members to ensure smooth workflow during busy periods, resulting in successful shift operations.
  • Handled customer inquiries professionally, resolving concerns effectively to ensure satisfaction.
  • Participated in team meetings to provide feedback on store performance and suggest improvements where necessary.
  • Managed time effectively while juggling multiple tasks, ensuring all responsibilities were completed within deadlines.
  • Utilized problem-solving skills when faced with unexpected challenges or obstacles, maintaining productivity despite setbacks.
  • Supported store initiatives such as promotions or seasonal events by adjusting displays accordingly.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Stocked designated items on shelves, end caps and displays.
  • Safely and securely loaded items to prevent damage during transport.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Greeted customers and directed to requested products.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Created and enforced detailed organization processes to increase quality and service standards.

Education

CAD

Southeast Career Technical Academy
Las Vegas, NV
06-2013

Skills

  • Reliability and punctuality
  • Cleanliness standards
  • Positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Detail-oriented
  • Efficient time management
  • Willing to learn

Timeline

E-Cart Clerk

Raley's Supermarket
10.2021 - 07.2025

Grocery/Frozen Clerk, Dairy Clerk/Manager

Sprouts Farmers Market Inc, Grocery
06.2018 - 10.2018

Courtesy, Grocery, Dairy, and Frozen Clerk

Sprouts Farmers Market Inc, Grocery
03.2015 - 05.2018

CAD

Southeast Career Technical Academy

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