Joseph Sanna

• Assembled automotive parts and accessories for efficient display and storage.
• Collaborated with team members to ensure timely setup of promotional materials.
• Operated forklifts and other equipment to transport inventory safely.
• Maintained cleanliness and organization of work areas to promote safety standards.
• Assisted in inventory management by tracking stock levels and reporting discrepancies.
• Adapted quickly to changing priorities, ensuring smooth workflow during high-demand periods.
• Supported training of new crew members on safety procedures and operational tasks.
• Participated in clean up of venues after events and meetings by sweeping floors and taking out trash.
• Proactively identified potential issues during setups and resolved them before they could impact event's success.
• Reduced setup time with effective communication within the team, streamlining task delegation.
• Maintained high-quality standards in each task performed, ensuring clients' expectations were exceeded.
• Improved event setup efficiency by coordinating with team members and prioritizing tasks.
• Unloaded equipment from trucks to move equipment and materials into staging areas.
• Ensured safety during event setups by adhering to guidelines and proper equipment usage.
• Consistently met deadlines for event setups, contributing to overall success of every function.

Night operations manager

Supervising a staff of 11, processing 4.3 million in merchandise. Training , and cultivating people into 6 store managers, 2 district managers, and 1 junior Vice president.

• Assisted customers with product selection and provided knowledgeable recommendations.
• Processed transactions accurately using point-of-sale systems to enhance customer experience.
• Maintained clean and organized sales floor, ensuring optimal presentation of merchandise.
• Collaborated with team members to achieve daily sales targets and improve overall performance.
• Managed inventory by restocking shelves and conducting regular stock checks for accuracy.
• Participated in training sessions to improve product knowledge and sales techniques consistently.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.