Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joseph Sciulla

Rocky Point

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

4
4
years of professional experience

Work History

Title Clerk

F&M Abstract Inc
Riverhead
08.2024 - 01.2025
  • Compiled information from various sources such as hard copy files and online resources.
  • Ensured that all copies were accurate before distribution.
  • Processed applications for new titles, transfers and duplicate titles.
  • Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
  • Evaluated documents to determine property ownership.
  • Coordinated with other departments to resolve issues related to titling process.

Customer Development Representative

Power Home Remodeling
Melville
02.2024 - 07.2024
  • Highlighted new products and company promotions during sales pitches.
  • Entered customer transaction information into company databases.
  • Maintained an up-to-date knowledge of current promotions and sales campaigns.
  • Designed and distributed pamphlets and other literature about available products.
  • Collaborated with other members of sales team to reach targets.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
  • Listened to customers to understand needs and put together optimal solutions.
  • Collaborated with team to develop effective, winning sales strategies.
  • Upsold product accessories and warranties to bolster revenues on each sale.
  • Greeted prospective customers in a friendly and professional manner.

Title Clerk

M&R Services
Riverhead
05.2023 - 02.2024
  • Operated a variety of office equipment such as copiers, scanners, fax machines.
  • Compiled information from various sources such as hard copy files and online resources.
  • Ensured that all copies were accurate before distribution.
  • Performed title searches, ordered reports, and obtained clearance documents.
  • Processed applications for new titles, transfers and duplicate titles.
  • Entered lien information into the system when applicable.
  • Verified accuracy of title documents for completeness and correctness.

Barback

Danfords Hotel And Marina
Port Jefferson
06.2023 - 11.2023
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Replenished bar glasses, garnishes and condiments.
  • Monitored and rotated stock to prevent spoilage and ensure freshness.
  • Stocked service stations with ice, napkins and straws.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
  • Assisted with training new barback staff, sharing knowledge and best practices.
  • Removed empty bottles and trash, keeping work areas clear and sanitary.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Sliced and pitted fruit used to garnish drinks.
  • Checked ID's before serving alcoholic beverages to patrons.

Security Operations Supervisor

Strategic Security Corp Operations
Smithtown
01.2023 - 05.2023
  • Investigated suspicious activity and potential security threats.
  • Reported all security breaches and incidents immediately upon discovery.
  • Utilized software to maximize record-keeping accuracy and security.
  • Remained mindful of potential security threats at all times.

Delivery Driver Manager

Rocky Point Pizza
Rocky Point
07.2021 - 09.2022
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
  • Managed multiple tasks simultaneously while delivering goods within specified time frames.
  • Worked closely with supervisors and other members of the team to ensure smooth workflow processes.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Communicated effectively with customers regarding delivery times, delays, or any other inquiries they may have had.
  • Handled departmental scheduling to maintain proper staffing for shifts.

Education

REAL ESTATE COURSE -

Main St. Success
Smithtown
12.2024

SECURITY GUARD TRAINING COURSE -

Firearms Tactics and Training Inc
Patchogue
01.2022

HIGH SCHOOL DIPLOMA -

Rocky Point High Schoool
Rocky Point
06.2021

Skills

  • Property management
  • Regulatory compliance
  • Document verification
  • Customer service
  • Sales strategies
  • Team collaboration
  • Conflict resolution
  • Time management
  • Problem-solving aptitude
  • Professional demeanor
  • Professionalism
  • Teamwork and collaboration
  • Adaptability
  • Decision-making
  • Team building
  • Excellent communication

References

  • Michael Quinn, M.R. Services, Owner Boss, (631) 245-0130, M.R.services@hotmail.com
  • Nick Lomonaco, Power Home Remodeling, Supervisor Boss, (631) 741-8099, NickLomanaco@powerhrg.com

Timeline

Title Clerk

F&M Abstract Inc
08.2024 - 01.2025

Customer Development Representative

Power Home Remodeling
02.2024 - 07.2024

Barback

Danfords Hotel And Marina
06.2023 - 11.2023

Title Clerk

M&R Services
05.2023 - 02.2024

Security Operations Supervisor

Strategic Security Corp Operations
01.2023 - 05.2023

Delivery Driver Manager

Rocky Point Pizza
07.2021 - 09.2022

REAL ESTATE COURSE -

Main St. Success

SECURITY GUARD TRAINING COURSE -

Firearms Tactics and Training Inc

HIGH SCHOOL DIPLOMA -

Rocky Point High Schoool

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