Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Tax Associate
Advisor Group CPAs
Ridgewood
09.2024 - Current
Prepared individual and corporate tax returns for filing.
Contacted clients to gather information and to resolve complications in tax status.
Completed monthly, quarterly, and annual bank reconciliations.
Worked with clients and team members to organize billing and tax payment time frames.
Product Specialist
Paul Miller BMW
Wayne
08.2022 - 09.2024
Assisting customers with information regarding their current and future vehicles
Responsible for picking up and delivering vehicles from customer locations
Tasked with coordinating client and employee pickups between customers and coworkers
Tasked with meeting customers and introducing their new vehicles both on site and remote
Assisted in any extra work when needed on client vehicles
Customer Service Associate
Shoprite
Bloomfield
10.2016 - 08.2022
Assisting customers with complaints in person and via telephone
Provided accurate information regarding products and store policies to customers
Responsible for up to 20 cashiers at a time
Responsible for authorizing all discrepancies and voids at registers
Tasked with making daily and weekly announcements and promotions
Tax Intern
Wurdemann, Pinto & Co. LLC
Bogota
11.2019 - 03.2020
Assisted in gathering information and organizing tax paperwork.
Prepared individual income tax returns for filing.
Researched optimal tax deduction options for each client.
Contacted clients regarding IRS voucher payments and balances due.
Completed monthly, quarterly, and annual bank reconciliations.
Education
Bachelor of Science - Accounting
Felician University
Rutherford, NJ
05.2022
Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Excellent interpersonal skills
Proficient with Pro Series (Tax and Accounting Software)
Willingness to learn and take on new tasks
Awards
Boy Scouts of America (Eagle Scout) September 2017
Volunteer Experience
Volunteer Income Tax Assistance (VITA), 2020-02, 2021-02, Provided free tax return services to low-income families and individuals., Reviewed tax returns prepared by peers to ensure accuracy.
Morris Canal Park Renovation, 2014-05, Assisted in the renovation of the Morris Canal Park and Nature Preserve, Lead a group of volunteers during the restoration
St. Philip Preparatory School Carnival, 2013-10, 2016, Coordinated seating and provided customer service during event, Organized and recycled during and after event
Senior Ops Specialist/Advisor Support at Osaic Wealth Inc., formally Advisor GroupSenior Ops Specialist/Advisor Support at Osaic Wealth Inc., formally Advisor Group