Joseph Senske
BNY Mellon Investment Management
Sewell,NJ
2027
years of professional experience
Mainframe & Networks Administrator maintaining user access, server links, and daily support for Document Direct, IBM mainframe operations, and network connectivity. Supports nightly batch scheduling of 50+ jobs per cycle, tape library handling, and offsite backup processing for state agencies, while resolving production issues and resetting passwords after hours. Partners with systems DBAs and vendors to deploy releases, train users, and keep reporting and print delivery moving without disruption.
Work History
Specialist, Production Services, Support Analyst
- Monitor mainframe production queues and address job failures to keep processing on schedule.
- Review output logs and verify completed batches before downstream distribution or archival.
- Coordinate with technical teams to investigate production incidents and restore service quickly.
- Validate job control language changes and confirm production readiness before scheduled releases.
- Administer user access requests and update records according to established approval procedures.
- Maintain batch control documentation and update operational notes for recurring support activities.
- Assist with network link checks and coordinate restoration steps during service interruptions.
- Run utility steps in support of file conversion, sorting, and purge activities.
- Track recurring production issues and document patterns for follow-up analysis.
- Coordinate recovery steps with operations staff after failed runs and incomplete outputs.
View Document Direct Administrator - Mainframe & Networks
17 Years 9 Months- Support user access requests daily for Document Direct reports, including, add, delete, change, and password resets.
- Monitor nightly batch jobs per shift across State of Delaware agencies using ESP and MVS JCL.
- Maintain Document Direct databases, train users, coordinate releases with Systems DBA teams, and resolve vendor issues.
- Develop and deploy AFP deliverables using PPFA, ACIF, and OGL/370 for formatted output and indexing.
- Troubleshoot production program errors, log incidents, and escalate urgent issues to the programmer on call.
- Manage the tape library, pull nightly backup tapes, and process them for offsite delivery.
- Print nightly reports and agency checks, then deliver them to Child Support, Welfare, WIC, and Food Stamps teams.
Computer Operator/Supervisor
8 Years- Coordinated production job control for client data feeds, database updates, and direct-mail correspondence with 24-hour turnaround requirements.
- Troubleshot JCL and mainframe errors, logged incidents, and escalated urgent issues to the on-call programmer when needed.
- Supervised third-shift staff, including performance reviews, disciplinary actions, and nightly operational coverage.
- Managed help desk calls and monitored a 350-server farm spanning Unisys, Dell, and HP systems.
- Handled tape processing, printer support, and document formatting using SyncSort, backup tape workflows, and AFP output requirements.
Manager, Tape Library
3 Years- Copied external media to internal cartridges and verified tape labels for format and identification issues.
- Analyzed input tape formats and resolved inconsistencies using IBM IEBGENER, SyncSort, and Dyl280II.
- Produced initial count reports from input fields in Excel and Access to support data accuracy checks.
- Built an Access database to track receipt and return activity for external media.
- Monitored MVS JCL, JES2, and TSO/SPF activity to support production job control and incident escalation.
Programmer/Analyst
3 Years- Processed ad hoc and daily client data for marketing campaigns using OS/MVS, JES2, TSO/SPF, MVS JCL, and SyncSort.
- Reformatted name and address files through Group1 List Conversion to standardize client data for campaign production.
- Managed production job control and batch schedule monitoring to upload PC data, process mainframe files, and generate direct-to-consumer correspondence.
- Monitored monthly database updates for a major telecommunications client, handling 10 million records across twenty processing steps.
- Supported incident management, problem management, and release coordination for production processing and client file turnaround.
AFP Print Specialist
4 Years- Convert PC-based documents into AFP formats for high-speed LED laser printing.
- Convert fonts and apply multiple window placement to align documents with printer output requirements.
- Apply rotation settings and in-stream structure printer control commands to support correct page presentation.
- Prioritize multiple high-value jobs each day while balancing client revisions and shifting production needs.
- Deliver accurate turnaround under pressure by resolving revision requests quickly in a high-paced print workflow.
Lead Operator/Supervisor
3 Years- Monitored batch schedule activity and coordinated production job control for client data feeds across IBM Mainframe and 200+ user Novell network operations.
- Managed direct-to-consumer correspondence workflows requiring 24-hour turnaround, supported database updates, file processing, and print production support.
- Troubleshot production program errors, logged issues, and escalated incidents to the programmer on call when required.
- Supported JCL execution and IBM error analysis while building practical experience with OS/MVS, JES2, TSO/SPF, MVS JCL, and SyncSort.
- Operated OCE laser printers and supported AFP document formatting for direct mail and production output.
- Handled backup tape processing and tape library management to keep production media available for nightly operations.
- Supervised night shift staff, completed performance reviews, and managed disciplinary actions as part of daily team oversight.
Senior Computer Operator
8 Years- Ran nightly production schedules for bank applications using OS/MVS, JES2, TSO/SPF, MVS JCL, SyncSort, and ESP.
- Controlled batch job flow through production job control, problem management, and incident escalation to keep online systems available.
- Supported tape library management, backup tape processing, and hardware operations for IBM readers, printers, disk, and tape drives.
- Produced print output and AFP document formatting on IBM 4248, 3800, and OCE high-speed laser printers.
- Maintained user access administration and network link maintenance across Windows Novell and Windows 2000 while troubleshooting release issues.
Education
Skills
OS/MVS
JES2
TSO/SPF
MVS JCL
SyncSort
ESP
Batch schedule monitoring
Production job control
Incident escalation
Tape library management
User access administration
AFP document formatting
Print production support
Vendor issue resolution
Network link maintenance
Backup tape processing
Incident management
Problem management
Release coordination
Timeline
View Document Direct Administrator - Mainframe & Networks
Contractor for State of Delaware - DTI
01.2009 - 2022Read More
Computer Operator/Supervisor
Harte-Hanks Direct
01.2001 - 01.2009Read More
Manager, Tape Library
01.1998 - 01.2001Read More
Programmer/Analyst
01.1998 - 01.2001Read More
AFP Print Specialist
01.1997 - 01.2001Read More
Lead Operator/Supervisor
01.1994 - 01.1997Read More
Senior Computer Operator
First Fidelity Bank
01.1986 - 01.1994Read More
Archbishop Ryan High School
Read More
Specialist, Production Services, Support Analyst
BNY Mellon Investment Management
2022 - CurrentRead More