Joseph Seymore
Riverhead,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
General Manager
Gap inc
05.2023 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Manager
Hugo Boss
05.2022 - 06.2023
- Train and evaluate sales personnel to ensure excellent customer service
- Create and implement action plans to improve sales and profitability
- Work with the leads in their area of expertise to help them improve and grow the business and get them ready for their next career step
- Train and advise Assistant Mangers on Back of House and customer engagement
- Talent DOR, staffing & recruiting
- Onboarding of all new teammates Coaching new team on consumer experience & product knowledge Scheduling Drive sales to make the store multi-million-dollar store
- Work with the company Visual Team for Model stores.
Assistant general Manager
Adidas
10.2019 - 05.2022
- Supervise, train and develop a team of 35 sales employees to best meet the needs of the business
- Train and evaluate sales personnel to ensure excellent customer service
- Create and implement action plans to improve sales and profitability
- Work with the leads in their area of expertise to help them improve and grow the business and get them ready for their next career step
- Train and advise other Assistant Mangers on Back of House and customer engagement
- Talent DOR, staffing & recruiting
- Onboarding of all new teammates Coaching new teammates on consumer experience & product knowledge Scheduling Drive sales in a multi-million-dollar store Weekly TB with SM for store alignment Supporting SM in bi-weekly district call Supporting SM to coach leadership team on DORs Developing elevated teammates for leadership positions
Asstitant store manager
Under Armour
07.2018 - 10.2019
- Supervise, train and develop a team of 25 sales employees to best meet the needs of the business
- Train and evaluate sales personnel to ensure excellent customer service
- Create and implement action plans to improve sales and profitability
- Drive sales in a multi-million-dollar store.
Stock lead
Under Armour
09.2017 - 07.2018
- Manage and train receiving staff
- Processing incoming shipment while maintaining a clean and organized workspace
- Created and implemented action plans to best improve overall stock process to be more efficient and to replenish sales floor
- Verify shipment when it comes in.
Associate
Under Armour
04.2017 - 08.2017
- Assist managers with day-to-day operations
- Help customers purchase merchandise and offer excellent customer service.
Certified nursing assistant
san simeon by the pond
12.2015 - 08.2016
receiving Manager
Kmart
09.2009 - 05.2014
- Manage and train receiving staff
- Processing incoming shipment while maintaining a clean an organized workspace
- Created and implemented action plans to best improve overall stock process to be more efficient and to replenish sales floor
- Verify shipment when it comes in
- Transfer merchandise from store to store
- Tag and relocate excess merchandise with codes for easy location for staff.
Education
suffolk community college -
06.2009
Diploma -
Riverhead High School
06.2006
Skills
- Visual Merchandising
- Customer service
- Critical thinking
- Networking
- Hiring/HR
- Peer Development
- Training and Teaching
- Coaching
- RFID
- Scheduling
- Onboarding
- Workflow Planning
Timeline
General Manager
Gap inc
05.2023 - Current
Store Manager
Hugo Boss
05.2022 - 06.2023
Assistant general Manager
Adidas
10.2019 - 05.2022
Asstitant store manager
Under Armour
07.2018 - 10.2019
Stock lead
Under Armour
09.2017 - 07.2018
Associate
Under Armour
04.2017 - 08.2017
Certified nursing assistant
san simeon by the pond
12.2015 - 08.2016
receiving Manager
Kmart
09.2009 - 05.2014
suffolk community college -
Diploma -
Riverhead High School