Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Shaw

Brimley,MI

Summary

Dynamic professional with a proven track record at Ziibi Mart, excelling in customer service and teamwork. Successfully enhanced delivery efficiency by optimizing route management and maintaining accurate records. Recognized for dependability and positive attitude, contributing to streamlined operations and improved client satisfaction.

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.

Overview

5
5
years of professional experience

Work History

Delivery Driver/Cashier/Shelf Stocker

Ziibi Mart
10.2024 - 07.2025
  • Delivered products promptly and efficiently to diverse customer locations.
  • Maintained accurate delivery records using handheld tracking devices.
  • Ensured compliance with safety regulations during transportation of goods.
  • Communicated effectively with customers to address inquiries and resolve issues.
  • Collaborated with team members to streamline delivery processes and improve efficiency.
  • Provided support in loading and unloading goods, ensuring proper handling techniques were followed.

Front Desk Receptionist

Bay Mills Resort
07.2024 - 09.2024
  • Greeted and assisted guests, ensuring a welcoming environment at reception area.
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Processed check-ins and check-outs, maintaining accuracy in guest records.
  • Handled guest inquiries and resolved issues promptly to enhance customer satisfaction.
  • Maintained cleanliness and organization of front desk area for professional appearance.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collaborated with team members to streamline front desk operations and improve service delivery.

Food Server

Bay Mills Resort
02.2024 - 07.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Took and processed customer orders accurately using POS system.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted team members during busy periods to ensure timely service.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Collaborated with kitchen staff to optimize food preparation efficiency.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.

Youth Development Professional

Boys and Girls Club
06.2020 - 07.2021
  • Developed and implemented engaging youth programs to enhance social skills and personal development.
  • Facilitated group activities promoting teamwork, leadership, and conflict resolution among participants.
  • Collaborated with community partners to provide resources and support for program enrichment.
  • Mentored junior staff in effective youth engagement strategies and program execution techniques.
  • Monitored program compliance with safety standards and organizational policies to ensure a safe environment.
  • Assessed participant progress and provided feedback to adjust programming as needed for effectiveness.
  • Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
  • Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
  • Created promotional materials to increase program visibility and encourage youth participation within the community.
  • Organized workshops focusing on life skills, health education, and career readiness for youth members.
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
  • Assisted with educational needs through tutoring and homework assistance.
  • Supervised youth and maintained security for each child under care.
  • Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
  • Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
  • Developed strong rapport with families, ensuring their involvement in supporting the growth of their children within our programs.

Education

High School Diploma -

Brimley Area School
Brimley, MI
05.2020

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Punctual and reliable
  • Loading and unloading
  • Route management
  • Stocking and inventory
  • Route planning
  • Cargo handling
  • Shipping and packaging
  • Delivery recordkeeping

Timeline

Delivery Driver/Cashier/Shelf Stocker

Ziibi Mart
10.2024 - 07.2025

Front Desk Receptionist

Bay Mills Resort
07.2024 - 09.2024

Food Server

Bay Mills Resort
02.2024 - 07.2024

Youth Development Professional

Boys and Girls Club
06.2020 - 07.2021

High School Diploma -

Brimley Area School

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