Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Sheehan

Conroe,TX

Summary

Versatile professional with a robust background in security and sales, exemplified by a tenure at Margaritaville and adeptness in electronic surveillance and conflict resolution. Proven ability to enhance operational efficiency and customer satisfaction, maintaining 100% accountability of valuable assets. Demonstrates exceptional product knowledge and a commitment to safety and team leadership.

Overview

10
10
years of professional experience

Work History

Infantryman

USMC
03.2014 - 03.2019
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Trained in use of tear gas, passive ordnance and explosives.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.

Garden Associate

Home Depot
01.2020 - 07.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Maintained a clean and inviting garden center environment for both employees and customers alike.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.

Sales Advisor

Office Depot
08.2020 - 12.2022
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Responded to in-person and telephone requests for information about company offerings.
  • Trained and mentored new sales representatives.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Maximized space within storage areas by ensuring appropriate stacking of merchandise.
  • Scanned all incoming merchandise to identify damaged or inconsistent products.
  • Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Answered customer questions and provided detailed product information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Managed inventory storage in clean and organized fashion.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Greeted customers and directed to requested products.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Squad Leader

USMCR
02.2020 - 09.2023
  • Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
  • Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Maintained property and equipment inventory and crew assignments.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Trained in use of tear gas, passive ordnance and explosives.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.
  • Determined necessity and type of additional resources and change of approach and techniques.
  • Maintained 100% accountability of assigned equipment worth more than $100,000.

Overnight Security Officer

Margaritaville
12.2022 - 06.2024
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Education

High School Diploma -

Oak Ridge High School
Conroe, TX
06.2013

Skills

  • Onsite Product Demonstrations
  • Model Features
  • Food Sales and Promotion
  • Creating Collateral
  • Product and Service Knowledge
  • Electronic surveillance
  • CCTV Surveillance
  • Access Control
  • Conflict resolution techniques
  • Incident Reporting
  • Military experience
  • General security
  • Loading and unloading
  • Shipping and receiving
  • Safety awareness

Timeline

Overnight Security Officer

Margaritaville
12.2022 - 06.2024

Sales Advisor

Office Depot
08.2020 - 12.2022

Squad Leader

USMCR
02.2020 - 09.2023

Garden Associate

Home Depot
01.2020 - 07.2020

Infantryman

USMC
03.2014 - 03.2019

High School Diploma -

Oak Ridge High School
Joseph Sheehan