Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
35
35
years of professional experience
Work History
Ag Parts Counter Sales
Exeter Mercantile
06.2023 - 06.2024
Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
Crosstrained in other departments as needed, demonstrating adaptability and commitment to the success of the store team.
Project Manager
Usa Printing & Graphics
10.2019 - 06.2023
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Field Service Warranty Technician
Champion Home Builders
05.2014 - 08.2019
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Maintained detailed records of all completed repairs, aiding in future analysis and identification of potential trends or areas for improvement.
Trained new technicians in company procedures, contributing to a consistent level of service across the team.
Enhanced customer satisfaction by promptly addressing warranty claims and providing efficient solutions.
Played a key role in resolving customer disputes related to warranties, providing clear explanations of company policies and negotiating fair resolutions when necessary.
Diagnosed and repaired problems with electrical and mechanical systems.
Project Manager Electrician
J.L. Lare Construction
01.1989 - 01.1999
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.