Joseph Shiller
Glen Mills,PA
Summary
Experienced in category management and strategic planning, leveraging data-driven insights to optimize product positioning and enhance customer engagement. Strong understanding of market trends, excelling in collaborative teamwork to achieve business goals. Results-driven professional passionate about customer category management, possessing the ability to develop and execute effective category strategies for growth and profitability. Reputation for strong team collaboration and adaptability to dynamic market needs, complemented by expertise in category analysis and customer relationship management.
Overview
28
28
years of professional experience
Work History
Customer Category Manager
Mondelez International
04.2014 - Current
- Integrate and deliver coordinated sales programs to the customer
- Build revenue and share by applying category management principles and business analysis best practices to identify key category drivers and implement business recommendations to drive Mondelez International and customer growth
- Develop relationships with key customer decision makers to favorably influence and enhance Mondelez International’s competitive position
- Manage trade funds to develop effective and efficient merchandising
District Manager
Mondelez International
10.2010 - 04.2014
- Responsible for managing a team of Sales Representatives and Merchandisers
- Coached and trained Sales Representatives on the Mondelez selling process, which included identifying selling opportunities, planning for account calls, and managing customer service issues
- Drove retail strategy through period planning meetings and provided input into the development of regional strategies that drove account plans
- Headquarter call on The Fresh Grocer included presenting space and category opportunities
- Managed retail resources by allocating merchandising hours, and executing plans to reduce costs
- Responsible for the hiring and developing of Retail representatives
Customer Business Representative
Nabisco – Biscuit Division
05.1999 - 10.2001
- Developed and grew account relationships with Acme Markets
- Created and sold programs at headquarter level and ensured execution at retail through timely and accurate communication
- Analyzed category information and presented space initiatives at Acme Headquarters
- Presented tactical plans at Acme District Manager meetings
Territory Manager
Nabisco – Biscuit Division
04.1997 - 05.1999
- Developed quarterly and period plans consistent with account strategies
- Identified in-store selling opportunities and planned display activity to meet all retail opportunities
- Planned category management consistent with account strategies
- Provided coaching and training for Retail Representatives
Education
Bachelor of Science - Food Marketing
Saint Joseph’s University
05.1993
Skills
- Category development
- Consumer insights
- Cost reduction strategies
- Data analysis
- Sales tracking
Accomplishments
- Used Microsoft Excel to develop revenue tracking spreadsheets.
- Documented and resolved display gaps which led to increased display share.
- Achieved share growth by completing monthly store audits with accuracy and efficiency.
Timeline
Customer Category Manager
Mondelez International
04.2014 - Current
District Manager
Mondelez International
10.2010 - 04.2014
Customer Business Representative
Nabisco – Biscuit Division
05.1999 - 10.2001
Territory Manager
Nabisco – Biscuit Division
04.1997 - 05.1999
Bachelor of Science - Food Marketing
Saint Joseph’s University
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