Joseph Shorter

Enhanced inventory order picking operations to achieve high accuracy, managing 60 to 150 orders in four to six hours. Led impactful training initiatives to enhance onboarding processes for new hires on RF scanning technology. Implemented rigorous cleaning and maintenance standards, optimizing the placement of empty pallets to streamline palletization of outgoing orders in a 400,000 square foot facility. Coordinated with the inventory team to ensure timely maintenance of power industrial trucks for efficient loading and unloading in a refrigerated facility at 40 degrees. Elevated team performance by mentoring new drivers, addressing inquiries, and fostering a collaborative environment.

• Led daily operations for optimal workflow and customer satisfaction
• Used fork lift to transport crashed vehicles for recycling and dismantling
• Fostered robust relationships with suppliers and customers
• Achieved cost reduction and timely parts availability through efficient inventory management
• Enforced safety protocols, ensuring a secure work environment
• Auto repair gas and diesel repair customer cars no starts broken parts

• Safely delivered fast food orders to customers in a prompt and efficient manner
• Collaborated with restaurant staff to ensure accurate and timely delivery of orders
• Maintained a professional demeanor while interacting with customers and resolving any issues effectively

• Identified and repaired malfunctioning components within the electrical system of the 2025 Ram 1500 at the Sterling Heights Plant
• Innovated diagnostic techniques to streamline troubleshooting processes
• Boosted operational efficiency through precise problem-solving techniques

• Led a team to provide prompt roadside assistance, resulting in increased customer satisfaction
• Diagnosed vehicle issues efficiently, decreasing downtime by 30%
• Collaborated seamlessly with team members to deliver efficient service

• Led a team in cleaning restaurant vent hoods and servicing rooftop fans
• Utilized a ladder to access roofs and employed acid and power washers to clean restaurant duct systems from roof to inside the building
• Maintained service vans during downtimes, including paying for gas
• Attended bi-weekly meetings to acquire supplies and assignments
• Resolved power washer malfunctions and completed necessary paperwork
• Demonstrated ability to work independently and efficiently, even when working solo due to staff absence
• Managed driving duties for company van to job sites
• Worked remotely on a daily basis and provided detailed photos of completed tasks for office documentation

• Managed closing operations of restaurant, overseeing team scheduling, ensuring proper hours and days off were assigned
• Prepared a variety of menu items using various cooking methods including frying, grilling, pizza oven, conveyor oven, and brick oven
• Conducted food prep before and after shifts to ensure efficiency in service
• Supervised food delivery process and maintained cleanliness of kitchen equipment
• Oversaw maintenance of the building and trained new hires in restaurant procedures

• Executed general lawn care services, including fertilization, grass cutting, bush trimming, tree removal, and landscape design
• Utilized fork lift equipment for efficient pick-up, drop-off, and storage of customer orders
• Managed post-delivery logistics to ensure timely and accurate deliveries
• Operated skid steer machinery for various projects and tree removal tasks
• Led a small team of workers in executing large-scale projects and trash removal services
• Conducted whole house clean-outs and assisted with evictions as needed, while also buying and selling cars

• Initiated career as a janitor, dedicating 12-hour workdays for $40 and cultivated a solid rapport with the owner
• Became the first African American cashier to ascend to the position of General Manager through hard work and dedication
• Directed and supervised the team to guarantee seamless daily operations and efficient workflow