Joseph Shumpert
Dublin,CA
Summary
Experienced leader in Plumbing & Building, with 10+ years under my belt. Seeking a role within a company which is focused on growth potential ,brand building,positive company culture,and industry leaders. Well helping others reach full potential.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Elite Rooter
11.2018 - 02.2022
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Trained new employees on proper protocols and customer service standards.
Operations Supervisor
Rooter Hero Plumbing Inc.
05.2013 - 10.2018
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Tracked company equipment, tools and technology to manage inventory.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Education
Bachelor of Arts - International Business
University of Missouri - Columbia
Columbia, MO05.2006
Skills
- Planning and Execution
- Executive Leadership
- Business Administration
- Advertising Initiatives
- Cost Savings and Reduction
- Operational Oversight
- Mergers and Acquisitions
- Business Development
- Sales Presentation
Certification
C-36
Osha certified
Languages
Portuguese
Limited Working
Timeline
Operations Manager
Elite Rooter
11.2018 - 02.2022
Operations Supervisor
Rooter Hero Plumbing Inc.
05.2013 - 10.2018
Bachelor of Arts - International Business
University of Missouri - Columbia
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