Joseph Siemon
Grand Blanc,MI
Summary
Dynamic Finance Manager with a proven track record at Marsh Auto Sales LLC, adept at budget forecasting and regulatory compliance. Streamlined processes to enhance data accuracy and mentored staff, fostering a culture of continuous improvement. Committed to achieving exceptional customer satisfaction through effective financial management and relationship development.
Overview
12
12
years of professional experience
Work History
Finance Manager
Marsh Auto Sales Llc.
06.2021 - Current
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Implemented cost-control measures that substantially decreased unnecessary expenditures.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Strengthened internal controls through regular audits and adherence to regulatory requirements.
Mail Carrier
USPS
01.2018 - 06.2021
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Sales Professional
Tony Serra Highland Nissan
02.2016 - 01.2018
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
Department Manager
Mcdonalds
03.2013 - 02.2016
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
Education
BBA - Business Administration And Management
Baker College
Flint, MI04-2023
Skills
- Budget forecasting
- Financial budgeting
- Customer satisfaction
- Internal controls
- Financial management
- Continuous improvement
- Financial analysis
- Credit analysis
- Customer relationship development
- Regulatory compliance
- Departmental oversight
- Mentoring and training
Accomplishments
- Achieved Top 10 dealers in the country through credit acceptance in 2024.
- Achieved Top 15 dealers in the country through credit acceptance in 2023.
Timeline
Finance Manager
Marsh Auto Sales Llc.
06.2021 - Current
Mail Carrier
USPS
01.2018 - 06.2021
Sales Professional
Tony Serra Highland Nissan
02.2016 - 01.2018
Department Manager
Mcdonalds
03.2013 - 02.2016
BBA - Business Administration And Management
Baker College
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