Joseph Silva
Las Cruces,NM
Summary
Customer-oriented General Manager with 25 years of experience focused on increasing profits and growing margin. Adaptive and executes completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive business acumen. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational profits and margins by increasing gross profit dollars. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
General Manger
Loves Travel Stops And Country Stores
Santa Teresa, NM
12.2010 - Current
- Increased overall store efficiency by streamlining operations and implementing store programs and strategies
- Executed strategic priorities for business growth, resulting in increased sales and profitably
- Managed a diverse team fostering a positive work environment and high employee satisfaction.
- Maintain a strong relationships with vendors to ensure long-term success
- Managed the inventory management system to optimize stock levels and minimize waste/costs associated with excess product storage.
- Maintaining a COE Store standard as a training location for new managers to be trained properly on protocols and standards.
Supervisor of Operations
Pic Quik Stores Inc.
Las Cruces, NM
04.2000 - 11.2010
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Collaborated with owner to identify areas for improvement and implement beneficial changes across the company
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Completed bi-weekly payroll for 325 employees.
Education
High School Diploma -
Las Cruces High School
Las Cruces, NMSkills
- Business Development
- Workflow Planning
- P&L Management
- Quality Management
- Bilingual
- Training and Development
- Inventory Control
Languages
Spanish
Full Professional
Timeline
General Manger
Loves Travel Stops And Country Stores
12.2010 - Current
Supervisor of Operations
Pic Quik Stores Inc.
04.2000 - 11.2010
High School Diploma -
Las Cruces High School