Joseph Silva
Las Cruces,NM
Summary
Customer-oriented General Manager with 25 years of experience focused on increasing profits and growing margin. Adaptive and executes completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive business acumen. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational profits and margins by increasing gross profit dollars. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
General Manger
Loves Travel Stops And Country Stores
12.2010 - Current
- Increased overall store efficiency by streamlining operations and implementing store programs and strategies
- Executed strategic priorities for business growth, resulting in increased sales and profitably
- Managed a diverse team fostering a positive work environment and high employee satisfaction.
- Maintain a strong relationships with vendors to ensure long-term success
- Managed the inventory management system to optimize stock levels and minimize waste/costs associated with excess product storage.
- Maintaining a COE Store standard as a training location for new managers to be trained properly on protocols and standards.
Supervisor of Operations
Pic Quik Stores Inc.
04.2000 - 11.2010
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Collaborated with owner to identify areas for improvement and implement beneficial changes across the company
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Completed bi-weekly payroll for 325 employees.
Education
High School Diploma -
Las Cruces High School
Las Cruces, NMSkills
- Business Development
- Workflow Planning
- P&L Management
- Quality Management
- Bilingual
- Training and Development
- Inventory Control
Languages
Spanish
Full Professional
Timeline
General Manger
Loves Travel Stops And Country Stores
12.2010 - Current
Supervisor of Operations
Pic Quik Stores Inc.
04.2000 - 11.2010
High School Diploma -
Las Cruces High School
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