Joseph Silva-Jeremiah
Kapolei
Summary
Dynamic leader with proven expertise in kitchen organization and staff training at Genki Sushi USA. Excelled in maintaining high sanitation standards and fostering teamwork, significantly enhancing kitchen efficiency and customer satisfaction. Skilled in food safety compliance and effective communication, adept at solving complex problems and improving operational workflows.
Overview
4
4
years of professional experience
Work History
Back of House Supervisor
Genki Sushi USA
09.2023 - Current
- Ensured kitchen cleanliness, adhering to health and safety regulations for optimal sanitary conditions.
- Addressed customer concerns promptly, demonstrating excellent conflict resolution skills to maintain satisfaction levels.
- Implemented cross-training initiatives, resulting in a more versatile workforce capable of handling various tasks as needed.
- Maintained open lines of communication with front-of-house supervisor to address any issues impacting guest experience.
- Mentored junior staff members, fostering professional growth and skill development within the team.
- Monitored food preparation, production, and plating for quality control.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Back of House Team Member
Genki Sushi USA
07.2021 - 09.2023
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Assisted with training new BOH staff members on established processes and goals.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Unloaded and stocked kitchen supplies.
- Upheld a high standard of professionalism in all aspects of work, leading by example for other team members to follow.
- Prepared food and drinks while following safe food handling procedures.
Education
High School Diploma -
Kapolei High School
Kapolei05-2021
Skills
- Kitchen organization
- Food preparation
- Sanitation standards
- Food safety compliance
- Scheduling coordination
- Kitchen operations
- Staff training
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Effective communication
Timeline
Back of House Supervisor
Genki Sushi USA
09.2023 - Current
Back of House Team Member
Genki Sushi USA
07.2021 - 09.2023
High School Diploma -
Kapolei High School
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