Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joseph Smith

Chickamauga,GA

Summary

Dedicated Vice President of Sales recognized for building strong working relationships with clients, buyers and suppliers. Skillful in identifying trends, structuring dynamic sales teams and developing and implementing strategies to elevate brand. Proficient in Sales Force, Excel and Word. Informative and thorough professional with passion for problem-solving with creative approach.

Overview

28
28
years of professional experience

Work History

Vice President of Sales - Drayage

Steam Logistics
04.2022 - Current
  • Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
  • Initiated in-depth account assessments with sales and management teams to evaluate sales potential.
  • Fastest in company history to week VP status within 15 months
  • Won Branch of the Year in 2022 for Drayage
  • Since June of 2022 have done 8 million dollars of profit


Director of Sales- Drayage

Steam Logistics
11.2021 - 04.2022
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Became the fastest to Director Status in company history in just 10 months.

Sales Manager

Steam Logistics
04.2021 - 11.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Sales Coordinator - Drayage

Steam Logistics
01.2021 - 04.2021
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Improved productivity by increasing customer communication and responding to feedback.
  • Compiled client profiles and entered information into operating system.
  • Maintained long-term relationships with high net-worth clients.
  • Landed 5 customer in 3 months
  • Elevated to Manager in 90 days

Warehouse/Shipping Manager

United Enertech
09.2020 - 01.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Shipping/Warehouse Manager

Stanley Black & Decker
08.2011 - 09.2020
  • Maintained service quality by establishing and enforcing organization standards.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Completed fast loading and unloading of trucks carrying freight and materials.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Checked and rechecked orders before packaging and shipping items.
  • Entered information into warehouse management system using handheld scanners and computer terminals.
  • Followed safe handling processes for different types of loads and materials.
  • Upheld company standards for quality, performance and accuracy across outbound operations.
  • Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
  • Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
  • Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
  • Balanced loads and secured items for safe and damage-free transport to destinations.
  • Processed orders on-time and without error, completing [Number]% or better of daily quotas.
  • Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records.
  • Reached out to customers, carriers and other warehouse personnel to coordinate shipments and correct orders.
  • Monitored stock levels of products and materials and notified management of needs.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new team members on proper and safe use of tools and equipment.

Shift Team Lead

U.S. Xpress
11.2010 - 08.2011
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Shipping/Warehouse Team Leader

McKee Foods
07.1995 - 11.2010
  • Trained employees on equipment operation and safety protocols.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw daily operations and shipping and handling processes.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Maintained top performance standards while working in hot warehouse environment.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Performed inventories and stocked new equipment.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Education

No Degree - Business Management

Dalton State
Dalton, Ga

Skills

  • Professional Networking
  • Business Development and Planning
  • Sales Funnel Development
  • Business Networking
  • Lead Prospecting
  • Order Management
  • Prospecting Skills
  • Employee Guidance
  • Schedule Coordination
  • Sales Expertise
  • Data Analysis
  • Account Servicing
  • Sales Team Leadership
  • Report Writing Skills
  • Staff Management
  • Vendor Management

Accomplishments

Awarded Branch of the Year in Drayage at Steam Logistics in 2022.

Awarded Rookie of the Year Drayage Sales 2021 at Steam Logistics.


Broke several daily, monthly and yearly Sales Numbers in tenure at Stanley Black & Decker.

Timeline

Vice President of Sales - Drayage

Steam Logistics
04.2022 - Current

Director of Sales- Drayage

Steam Logistics
11.2021 - 04.2022

Sales Manager

Steam Logistics
04.2021 - 11.2021

Sales Coordinator - Drayage

Steam Logistics
01.2021 - 04.2021

Warehouse/Shipping Manager

United Enertech
09.2020 - 01.2021

Shipping/Warehouse Manager

Stanley Black & Decker
08.2011 - 09.2020

Shift Team Lead

U.S. Xpress
11.2010 - 08.2011

Shipping/Warehouse Team Leader

McKee Foods
07.1995 - 11.2010

No Degree - Business Management

Dalton State

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Joseph Smith