Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Smith

Depoe Bay,OR

Summary

Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.

Overview

9
9
years of professional experience
1980
1980
years of post-secondary education

Work History

Route Sales Representative

Frito Lay
Depoe Bay
06.2022 - Current
  • Monitored stock levels on route trucks to ensure accuracy of inventory counts.
  • Promoted positive relationships with customers to maintain consistent sales.
  • Loaded, unloaded, and delivered product in a timely manner.
  • Conducted daily pre-trip inspections of delivery vehicles.
  • Monitored competitor activities to identify market trends and opportunities for sales growth.
  • Collaborated with team members to address customer concerns and improve service quality.
  • Processed customer orders efficiently using handheld devices during route stops.
  • Conducted regular inspections of merchandise displays for compliance with company standards.
  • Managed inventory levels to ensure product availability and freshness.
  • Established and maintained positive relationships with customers and store personnel.
  • Delivered products to assigned routes while maintaining delivery schedules.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Delivered product to customers in a safe and courteous manner.
  • Responded quickly to customer inquiries regarding products or services.
  • Provided excellent customer service by answering questions and resolving complaints in a professional manner.
  • Assisted with merchandising displays at customer locations when requested.
  • Confirmed product displays met company specifications regarding placement, date codes and pricing.
  • Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
  • Planned and organized routes within territory to maximize efficiency and time.
  • Restocked shelves as needed in order to ensure adequate inventory levels for customers.
  • Maintained accurate records of all deliveries and pickups.
  • Utilized effective problem solving skills when resolving customer issues.
  • Organized deliveries according to customer needs.
  • Ensured compliance with all federal, state, local laws governing transportation of goods.
  • Cross-sold additional products to customers depending upon merchandise needs.
  • Maintained an organized work space at all times.
  • Participated in promotional activities such as special events, trade shows.
  • Developed and implemented strategies to increase sales volume.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Assisted with unloading incoming shipments from vendors.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Collected money, provided change and recorded transactions on receipts.
  • Informed regular customers of new products or services and price changes.
  • Kept accurate logs of all deliveries and trips.
  • Refilled vending machines and removed outdated food products.

Night Stocker

Safeway
Lincoln City, Oregon
12.2019 - 06.2022
  • Stocked shelves with merchandise to ensure product availability for customers.
  • Organized backroom inventory for efficient access and management of products.
  • Maintained cleanliness and safety standards throughout the store environment.
  • Monitored product expiration dates and removed outdated items from shelves.
  • Assisted team members with unloading deliveries and stocking items promptly.
  • Collaborated with colleagues to optimize shelf layouts for better visibility.
  • Provided support during store resets to enhance product presentation and layout.
  • Communicated effectively with management regarding inventory needs and issues.
  • Identified damaged goods and reported them to supervisor for return.
  • Operated pallet jacks and forklifts to move products throughout warehouse.
  • Maintained cleanliness of work areas throughout shift.
  • Stored merchandise in designated areas within the store or warehouse facility.
  • Received and unpacked deliveries of store merchandise.
  • Followed instructions to properly arrange merchandise items.
  • Restocked shelves with merchandise from back room storage area.
  • Provided customer service assistance when needed during late night hours.
  • Trained new employees on proper procedures for stocking shelves overnight.
  • Assisted customers with locating items in the store or on the sales floor.
  • Rotated stock regularly to ensure freshness of items on display.
  • Updated pricing and sales signs to promote merchandise.
  • Adhered to company safety policies while working around heavy machinery and equipment.
  • Checked in orders for accuracy, quantity and quality.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Organized stockroom shelves according to product type.
  • Maintained current and accurate inventory with cycle counts and audits.
  • Assisted customers with product, promotion, and policy information.
  • Replenished supplies of bags, boxes, and other necessary materials as needed.
  • Verified that all incoming shipments were free from damage or defects.
  • Prepared products by adding tags and readying pallets for restocking.
  • Performed regular maintenance checks on equipment used during shift.
  • Informed management of any discrepancies between actual inventory and records on hand.
  • Monitored temperature levels of refrigeration units containing food items.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Picked up boxes and related trash from sales floor.
  • Checked shelves in department to determine replenishment needs.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Identified and quickly handled spill clean-up.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Assessed floor displays to restock merchandise.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Operated forklift and pallet jack to transport heavy loads.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Stamped price tags on merchandise, referring to official price lists.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.

Prep Cook

Salishan Spa & Golf Resort
Gleneden Beach, Oregon
08.2016 - 08.2019
  • Prepared ingredients following standardized recipes and safety protocols.
  • Maintained cleanliness and organization of kitchen workspace and equipment.
  • Assisted chefs in food preparation and plating for service.
  • Operated kitchen equipment including slicers, ovens, and mixers safely.
  • Managed inventory by monitoring stock levels and reporting shortages.
  • Collaborated with team members to ensure timely meal service.
  • Followed food safety guidelines to prevent contamination and spoilage.
  • Supported menu changes by testing new recipes and providing feedback.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.
  • Checked freshness of food and ingredients prior to use.
  • Organized walk-in coolers and freezers according to established guidelines.
  • Measured ingredients accurately using measuring cups and spoons.
  • Followed recipes to prepare meals according to customer specifications.
  • Communicated effectively with fellow staff members regarding meal preparations.
  • Assisted in serving meals to customers as needed.
  • Stocked kitchen with necessary supplies, including food items and utensils.
  • Adhered strictly to safety regulations while handling sharp knives or operating machinery.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Helped train and develop new talent.
  • Completed special orders according to customer dietary needs.
  • Maintained records of daily food usage in accordance with health regulations.
  • Monitored inventory levels of all kitchen items and placed orders when needed.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Ensured that all dishes were prepared correctly by tasting them before serving.
  • Trained new employees on proper techniques of preparing meals safely.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Checked completed orders for correct quantity and quality.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Executed proper techniques when preparing menu item ingredients.
  • Requested supplies and equipment orders, explaining needs to managers.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.

Education

West Seattle High School
Seattle, WA

Skills

  • Route planning
  • Product knowledge
  • Delivery scheduling
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Attention to detail
  • Conflict resolution
  • Customer service
  • Safety compliance
  • Stock rotation
  • Merchandising strategies
  • Client relations
  • Safe vehicle operation
  • Sales goals
  • Vehicle safety
  • Product displays
  • Team support
  • Customer relationship management
  • Sales strategies

Timeline

Route Sales Representative

Frito Lay
06.2022 - Current

Night Stocker

Safeway
12.2019 - 06.2022

Prep Cook

Salishan Spa & Golf Resort
08.2016 - 08.2019

West Seattle High School

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