Joseph Soof
Hawthorne,CA
Summary
Dedicated professional with extensive experience in visa processing and operations management. Skilled in customer relationship management and policy compliance, contributing to improved client satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Manager in Charge
Global Visa & Passport Express
Los Angeles, California
03.2012 - Current
- Managed daily operations for visa and passport processing teams.
- Oversaw customer service strategies to enhance client satisfaction.
- Coordinated with government agencies to ensure updated policy adherence.
- Reviewed documentation for accuracy and completeness before submission.
- Ensured compliance with company policies and applicable laws and regulations.
- Ensured that all customer orders were processed correctly and shipped on time.
Education
High School Diploma -
El Camino College
Torrance, CA06-1995
Skills
- Visa processing
- Policy compliance
- Documentation review
- Operations management
- Quality assurance
- Customer relationship management
- Application processing
- Application review
- Excellent communication
- Professionalism
- Office administration
- Scheduling appointments
- Basic photography
- Legal documents
Languages
Arabic
Professional
Accomplishments
Top 5 Star Reviews on Yelp & Google
Timeline
Manager in Charge
Global Visa & Passport Express
03.2012 - Current
High School Diploma -
El Camino College