Joseph Sowards
Whiteland,IN
Summary
Dedicated Professional demonstrating commitment to safety protocols and daily equipment inspections. Achieved productivity standards while adapting to dynamic work environments and maintaining consistent organizational practices. Thrived in fast-paced settings, delivering high-quality results under pressure.
Overview
10
10
years of professional experience
Work History
Equipment Operator
Ulta Distribution Center
Greenwood, IN
06.2021 - Current
- Operated forklifts to transport products within the distribution center.
- Conducted regular equipment inspections to ensure safe operations.
- Loaded and unloaded shipments accurately and efficiently.
- Assisted in training new operators on equipment and safety practices.
- Used equipment to complete jobs quickly and correctly.
Shift Lead Manager
Taco Bell
Indianapolis, Indiana
10.2018 - 07.2021
- Supervised team members during shifts to ensure efficient service delivery.
- Ensured compliance with health and safety regulations in food handling.
- Resolved customer complaints and provided excellent service experiences
- Trained new employees on procedures, policies, and job functions.
Customer Service Representative
CheckSmart
Indianapolis, IN
10.2018 - 12.2018
- Assisted customers with inquiries and account management.
- Processed transactions accurately and efficiently at the service desk.
- Resolved customer complaints through effective communication and problem-solving.
Team Member
Portillo's Restaurant Group
Indianapolis, IN
07.2017 - 10.2018
- Assisted customers with menu selections and answered questions about food offerings.
- Prepared food items according to established Portillo's recipes and quality standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated cash registers to process payments from customers.
Taco Bell Team Member
Taco Bell
Indianapolis, IN
10.2016 - 06.2017
- Operated cash register and processed customer transactions efficiently.
- Prepared food items according to Taco Bell recipes and standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
Education
Perry Meridian High School
Indianapolis, INSkills
- Forklift operation
- Equipment inspection
- Load optimization
- Safety compliance
- Employee training
Timeline
Equipment Operator
Ulta Distribution Center
06.2021 - Current
Shift Lead Manager
Taco Bell
10.2018 - 07.2021
Customer Service Representative
CheckSmart
10.2018 - 12.2018
Team Member
Portillo's Restaurant Group
07.2017 - 10.2018
Taco Bell Team Member
Taco Bell
10.2016 - 06.2017
Perry Meridian High School