Joseph Spitalnick

Started out as a delivery driver at Jimmy John's but ended up getting promoted to closing manager because of the efficient job I did with closing duties and handling tasks in a timely manner.

• Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
• Collaborated with other department managers to address any operational issues, working together to find effective solutions.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
• Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
• Enhanced closing procedures by streamlining processes and implementing time-saving strategies.
• Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked every job there from freight shifts at 5am to staying past close until 2am to change the store for the next season

• Enhanced customer satisfaction by efficiently fulfilling and delivering grocery orders on time.
• Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
• Adapted quickly to changing inventory levels at stores, finding suitable substitutes when necessary for timely deliveries.
• Streamlined order processing for faster delivery times by effectively prioritizing tasks.
• Utilized smartphone technology effectively to manage orders, communicate with customers, and navigate delivery routes efficiently.
• Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.

• Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
• Managed conflict resolutions to encourage professional and positive relationships.
• Stayed current with rule changes, interpretations, and points of emphasis by attending annual referee clinics and workshops to maintain certification.
• Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
• Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
• Provided safe playing environment for players by monitoring activity.