Joseph Staffileno
Wellsburg
Summary
Sales-driven professional with 7 years of experience in the steel industry. Skilled in developing, maintaining, and enhancing customer relationships to drive growth and retention. Highly self-motivated and eager to leverage industry expertise and proven relationship-building skills to excel in the next stage of my career.
Overview
11
11
years of professional experience
Work History
Business Development Manager
Progressive Metals
06.2023 - Current
- Manage and grow existing customer accounts to maximize revenue and retention
- Acquire new business through relationship development, prospecting, and consistent market presence
- Educate customers on product specifications, applications, and industry standards
- Resolve customer issues and conflicts with timely, effective solutions
- Build trust and long-term partnerships by overcoming competitive obstacles
- Collaborate with internal teams to ensure accurate specifications, on-time delivery, and customer satisfaction
Inside Sales Coordinator
Wheeling-Nippon Steel
07.2019 - 05.2023
- Collaborated with production teams to assess, update, and optimize delivery schedules to meet customer requirements
- Ensured accurate order entry tailored to each customer’s specific needs and timelines
- Partnered with cross-functional teams to drive growth and adoption of the company’s proprietary product
- Maintained and strengthened customer relationships through consistent support and communication
- Monitored industry trends and pursued professional development to enhance product knowledge and market expertise
Warehouse Coordinator
Waldorf Distributing
05.2014 - 07.2019
- Delivered products to customers and set up merchandising stations to promote sales and brand visibility
- Prepared products for delivery while managing warehouse inventory control processes
- Unloaded incoming shipments, organized stock, and loaded trucks for outbound distribution
- Rotated inventory, placed replenishment orders, and inspected shipments to ensure quality and accuracy
- Coordinated materials management across all stages of receiving, storage, and distribution
Education
Business Administration
West Liberty University
West Liberty, WV05-2018
Skills
Attention to Detail
Relationship Building
Account Management
Experience in Steel Industry
Coated Steel Product Knowledge
Willingness to learn
Email and Phone Etiquette
Flexibility
Accomplishments
- Achieved first place in a company-wide sales competition at Progressive Metals, recognized for the highest percentage of coil sales growth
- Spearheaded market expansion by cultivating relationships in previously untapped regions, securing first-time buyers and establishing a foundation for continued growth
- Assisted in the marketing and growth of a proprietary product, supporting its growing success in the market and established a presence in the guardrail industry
Timeline
Business Development Manager
Progressive Metals
06.2023 - Current
Inside Sales Coordinator
Wheeling-Nippon Steel
07.2019 - 05.2023
Warehouse Coordinator
Waldorf Distributing
05.2014 - 07.2019
Business Administration
West Liberty University
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