Joseph Stephenson
Spring,TX
Summary
Skilled shop foreman with solid experience in managing workshop operations, overseeing team performance, and ensuring high-quality workmanship. Strengths include strong leadership abilities, comprehensive knowledge of shop equipment operation, and adeptness in problem-solving to optimize productivity. Significant impact was made in previous roles through effective inventory management, proactive maintenance scheduling, and fostering a safe working environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Shop Foreman
Four Quest Energy
Tomball, TX
01.2024 - 03.2025
- Developed and maintained a chemical storage program with outside vendors.
- Procured new chemicals for projects.
- Designated POC for all office and shop operations during business hours and after hours.
- Worked with HSE to find an offsite storage facility to house unused and used chemicals from projects.
- Supervised and spearheaded a Victaulic pipe fabrication for a project.
- Developed an HSE program at our location, and submitted Daily Jsa and Toolbox Talks daily, as well as daily and monthly checks, and reported findings and issues back to the Operations Manager and Global HSE Director.
- Performed Operations Management duties as required to support business functions.
- Ensured compliance with all safety regulations in the shop environment.
- Facilitated training sessions for staff on new techniques and equipment.
- Determined budgets, production goals and rates based on company policies and requirements.
- Organized workflow schedules for staff members based on job orders received from customers.
- Resolved conflicts between workers in a timely manner to maintain positive work relationships.
- Recommended opportunities for growth and advancement to motivate employees.
- Inspected products to verify conformance to specifications.
- Computed estimates and actual costs of materials, labor or contractors.
- Observed and monitored utilization of equipment.
- Reported any issues or concerns with machines or personnel directly to upper management.
- Implemented safety protocols and ensured compliance with regulations.
- Managed team of technicians, providing leadership and guidance.
- Conducted quality control inspections to uphold high standards.
- Streamlined workflows to increase throughput and minimize downtime.
- Requisitioned materials and supplies, tools or replacement parts.
- Trained, coached and supported staff members to maximize productivity.
- Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of machines.
- Oversaw daily operations in shop, ensuring efficiency and productivity.
- Coordinated with other departments to ensure smooth operation across the company.
- Fostered a culture of continuous improvement among team members.
- Scheduled work assignments and monitored progress to meet deadlines.
- Developed and enforced organizational systems for tools and equipment.
- Created reports detailing daily operations, including number of jobs completed, hours worked.
- Managed inventory control system to ensure adequate supply of materials was available at all times.
- Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Conducted regular meetings with staff members to discuss progress towards completion of projects.
- Troubleshot and resolved complex mechanical issues.
- Coordinated with other departments to ensure that production goals were met on time.
- Focused on safety and efficiency when using tools, equipment and gauges.
- Monitored employee performance and provided feedback to improve productivity.
- Trained and mentored employees in procedures and performance improvement strategies.
- Identified areas for improvement within the shop to increase efficiency levels.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Acted as a liaison between management and shop floor staff.
- Performed preventative maintenance on all machines used in the shop.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Ordered parts for repair jobs as needed from suppliers or vendors.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Maintained inventory control, reducing waste and optimizing resources.
- Developed and implemented shop-wide safety policies and procedures.
- Monitored work areas to prevent or correct unsafe conditions or violations of safety procedures.
- Worked closely with management team to develop long-term strategies for shop operations.
- Collaborated with engineering team on design modifications or upgrades when necessary.
- Conferred with management to coordinate work activities or identify needed resources.
- Trained new employees on shop processes and procedures as well as operation of machines and equipment.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Field Tech
Four Quest Energy Services
Tomball, Texas
05.2023 - 01.2024
- Loaded/Unloaded Hotshots
- Pre-Operational Chemical Cleaning and Post-Operational Chemical Cleaning
- Set up and performed engineered air blows on process pipes to blow out construction debris, loose rust, and other contaminants from process piping.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional service.
- Conducted testing of software and systems to ensure quality and reliability.
- Operated a variety of machinery and tools safely and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Field Tech
NDT-Global
Houston, TX
05.2022 - 01.2023
- Built and Refurbished ILI Tools
- Tore down and categorized ILI tools for new builds
- Inspected parts for damage
- Pin checked modules for bent, broken and corroded pins
- Built new ILI Tools per specific drawings
- Worked on a deadline to finish the assembly of New ILI builds from scratch
- Operated a variety of machinery and tools safely and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Level 2 Field Tech
Rosen USA
Houston, TX
05.2019 - 03.2022
- Coordinate with clients and project managers to successfully complete ILI surveys.
- Ensure proper setup and calibration of inspection tools to pipeline specifications.
- In-field troubleshooting and repair of inspection tools.
- Read and verify that the data has been collected successfully.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
RSR Route Service Rep
G&K Services-Cintas
Houston, TX
06.2016 - 05.2019
- I wrote service agreements.
- Set up new accounts.
- Identified damaged garments and discussed them with the customer.
- Planned and organized routes within territory to maximize efficiency and time.
- Adhered to pre-determined schedules for delivery routes while maintaining flexibility due to traffic conditions.
- Utilized GPS navigation systems efficiently in order to locate deliveries quickly without wasting time.
- Loaded merchandise onto trucks according to proper loading techniques to prevent damage during transportation.
- Followed established procedures for handling hazardous materials safely during transport.
- Recorded deliveries and daily sales transactions.
- Maintained accurate records of delivery routes, including time frames for completion and customer feedback.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Promoted positive relationships with customers to maintain consistent sales.
Field Specialist
Baker Hughes
Houston, TX
06.2012 - 06.2016
- Launch and receive ILI Smart Tools.
- Full refurbishment on ILI tools.
- Coordinated with clients on BHI Safety and Policy's regarding launch and receive procedures.
- Perform assessments of ILI inspection tools, electronics, and troubleshoot, and make repairs as needed.
- Preformed Norm Checks (Naturally Occurring Radioactive Material)
- Observed field safety protocols to prevent injuries and accidents.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Communicated with upper management and peers.
- Assisted in training customers on the proper use of AGM Boxes (Above Ground Marker Box).
- Inspected, operated, or tested equipment to diagnose tool malfunctions.
- Diagnosed and repaired mechanical issues according to company standards.
- Mentored and trained new employees on processes, flow and safety procedures.
- Analyzed equipment data to isolate and diagnose faults.
- Installed, tested, serviced, repaired, configured, calibrated, and upgraded systems and components.
- Documented repair methods and maintenance processes to improve support analysis.
Fleet Technician
Brazos Transit District
Livingston, TX
01.2009 - 06.2009
- Examined and adjusted protective guards, loose bolts and specified safety devices.
- Conferred with drivers to obtain descriptions of vehicle problems, and discuss repair requirements.
- Maintained inventory, ordered parts, and ensured the shop was in a clean and orderly fashion.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Raised trucks, buses and heavy parts or equipment with hydraulic jacks or hoists.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Ran diagnostics on heating and cooling systems to trace faults and completed skilled repairs.
- Installed accessories such as radios, GPS devices and security cameras in fleet vehicles.
- Installed accessories and non-OEM components to meet vehicle operator needs.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Certificate - Automotive Mechanics, Drive Trains, Drivability, Electronics, Customer Service, Electronic Diagnosis, Manual / Automatic Transmission, A/C
Universal Technical Institute
Houston, TX12.2008
Basic Study -
Angelina College
Lufkin, TX11.2006
Basic - Coaching
Blinn college
Brenham, TX12.2005
Skills
- Chemical management
- Pipe fabrication
- Safety compliance
- Quality control
- Procurement management
- Equipment maintenance
- Inventory control
- Workflow optimization
- Team leadership
- Employee training
- Conflict resolution
- Project management
- Technical troubleshooting
- Customer service
- Communication skills
- Operational efficiency
- Task delegation
- Fabrications expertise
- Employee coaching
- Quality control inspections
- Equipment operation
- Assembly line supervision
- Machine operation
- Standard operating procedures
- Tool management
- Product inspection
- Safety management
- Materials management
- Maintenance planning
- Waste reduction
- Team Training
- Equipment monitoring
- Deadline management
- Production scheduling
- Equipment usage
- Safety awareness
- Fabrication skills
- Materials coordination
- Workplace safety
- Equipment troubleshooting
- Analytical thinking
- Adaptability
- Supply requisition
- Active listening
- Problem-solving
- Multitasking Abilities
- Inventory management
- Computer skills
- Assigning work
- Work area inspection
- Written communication
- Critical thinking
- Schedule oversight
- Goal setting
- Time management abilities
- Handle materials
- Strategic planning
- MS office
- Adaptability and flexibility
- Professional demeanor
Certification
- United States Passport
- TWIC
- Department of Transportation
- Basic Plus
- Houston Area Safety Council
- Confined Space
Volunteer Experience
President, Office Safety Committee, 08/01/15, 06/30/16, Was elected the office safety committee by my peers and management., Held monthly meetings with management to discuss ongoing or new safety concerns., Implemented new safety practices., Conducted monthly safety inspections to improve safety in field as well as in workshop.
Professional References
- Dale Brown, Operations Manager, RJ McClain 832-600-9299
- Alain Buron, Sales, Rosen USA, 713-397-4666
- Chris Hudec, LV2 Field Tech, Rosen, 832-647-5688
- Jason Sullins, Collections Manager, United Clothing Donation, 281-808-6925
- Erine Jones JR, Oil and gas tech / Master Pig Mechanic, 281-515-985
- Victor Galivez, Former Project Supervisor, FQE, 281-857-0293
- Allan Savile, Global HSE Director, FQE, 709-764-4629
- Amanda Armbuster -Office Admin - 281-9049704
- Brad Lien - Principal Engineer at Four Quest -346-445-2410
- Yazmin Rincon -Engineer -Four Quest -832-340-5952
Accomplishments
- Sourced a chemical storage facility in the houston area so that we could become more compliant with EPA and generally HSE Guidelines
- Oversaw the entire Tomball Office location for 2,5 months with no direct line of management.
References
References available upon request.
Timeline
Shop Foreman
Four Quest Energy
01.2024 - 03.2025
Field Tech
Four Quest Energy Services
05.2023 - 01.2024
Field Tech
NDT-Global
05.2022 - 01.2023
Level 2 Field Tech
Rosen USA
05.2019 - 03.2022
RSR Route Service Rep
G&K Services-Cintas
06.2016 - 05.2019
Field Specialist
Baker Hughes
06.2012 - 06.2016
Fleet Technician
Brazos Transit District
01.2009 - 06.2009
Certificate - Automotive Mechanics, Drive Trains, Drivability, Electronics, Customer Service, Electronic Diagnosis, Manual / Automatic Transmission, A/C
Universal Technical Institute
Basic Study -
Angelina College
Basic - Coaching
Blinn college
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