Joseph Stoia
Sales/Property Manager
Fort Lauderdale,FL
Summary
Dynamic Sales Manager with a proven track record at Quest Moving, excelling in revenue forecasting and team leadership. Expert in developing training programs that enhance performance and drive results. Skilled in customer relationship management, fostering strong client connections to ensure repeat business and satisfaction.
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
44
44
years of professional experience
Work History
Sales Manager
Quest Moving
Fort Lauderdale
04.2020 - Current
- Managed sales team to achieve monthly revenue targets.
- Developed training programs to enhance team performance and product knowledge.
- Collaborated with marketing to create effective promotional campaigns.
- Established strong relationships with clients to ensure repeat business.
- Oversaw customer service operations to resolve issues promptly and effectively.
- Managed daily operations of sales department, including supervision of staff members.
- Established relationships with key clients, while maintaining existing customer base.
Property Manager
Sumo Enterprises
Newark
01.2012 - 01.2025
- Managed tenant relationships and addressed inquiries promptly.
- Coordinated property maintenance and repairs with external vendors.
- Conducted regular property inspections to ensure compliance and quality standards.
- Oversaw lease agreements and ensured timely rent collection processes.
- Implemented marketing strategies to attract new tenants effectively.
- Maintained accurate records of property finances and transactions securely.
- Developed community engagement initiatives to enhance tenant satisfaction levels.
- Trained staff on property management software and best practices efficiently.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Sales Associate
White Glove Moving And Storage
Bayonne
01.2017 - 03.2020
- Assisted customers with moving and storage inquiries.
- Communicated effectively with clients to ensure satisfaction.
- Maintained a clean and organized workspace for efficiency.
Owner
Lefty's Lounge
Newark
04.2006 - 12.2011
- Managed daily operations of the lounge, ensuring smooth service and customer satisfaction.
- Oversaw staff scheduling, optimizing workforce efficiency and coverage during peak hours.
- Maintained inventory levels, ordering supplies to support uninterrupted bar operations.
- Implemented marketing strategies to increase brand visibility and engage the local community.
- Fostered a welcoming atmosphere through excellent customer service and staff engagement.
- Coordinated events and promotions to drive traffic and create memorable experiences for patrons.
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw budgeting and financial management.
Operations Manager
Stoia Building Supplies
Newark
03.1993 - 01.2005
- Managed daily operations of building supply inventory and logistics.
- Oversaw staff training on safety protocols and equipment usage.
- Coordinated order fulfillment and delivery schedules for customer satisfaction.
- Implemented process improvements to enhance operational efficiency.
- Developed and maintained relationships with suppliers for inventory management.
- Supervised team performance and provided constructive feedback regularly.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed scheduling, training and inventory control.
Bartender/Manager
Casa Stoia Restaurant
Newark
01.1982 - 02.1992
- Supervised bartending staff during peak service hours.
- Trained new bartenders on drink preparation and customer service.
- Managed inventory levels and ordered supplies as needed.
- Developed cocktail recipes to enhance the drink menu offerings.
- Handled customer complaints and resolved issues promptly.
- Coordinated special events and private parties at the restaurant bar.
- Maintained cleanliness and organization of the bar area daily.
Education
Business Management
Seton Hall University
South Orange, NJ06-1986
Skills
- Sales strategy
- Team leadership
- Customer relationship management
- Revenue forecasting
- Performance monitoring
- Market analysis
- Conflict resolution
- Superb time management
Strong and Impactful
Motivated and reliable professional with a strong work ethic, excellent communication skills, and proven ability to learn quickly. Detailed-oriented, organized, and committed to delivering high-quality results in any environment. Knowing for being dependable, adaptable and a positive team contributer. Driven, results-focused individual with a reputation os stepping up, solving problems, getting the job done right. Skilled at managing multiple priorities adapting to challenges, and staying calm under pressure. Consistently recognized for reliability, initiative, and a strong commitment to exdellance.
Timeline
Sales Manager
Quest Moving
04.2020 - Current
Sales Associate
White Glove Moving And Storage
01.2017 - 03.2020
Property Manager
Sumo Enterprises
01.2012 - 01.2025
Owner
Lefty's Lounge
04.2006 - 12.2011
Operations Manager
Stoia Building Supplies
03.1993 - 01.2005
Bartender/Manager
Casa Stoia Restaurant
01.1982 - 02.1992
Business Management
Seton Hall University