Joseph Stracener

I started at Goldstein as a Co-Business Manager, but quickly established myself based on my numbers, and was promoted to be the senior manager. I drove profits substantially, with an average PVR of $1,700 and an average penetration of 153%. I was recognized as the highest producing business manager within the Goldstein organization, but unfortunately had to step away due to family matters.

As a sales manager at Exit5 Auto, I am responsible for the whole front and back end process of initiating and finalizing the purchase of a vehicle. I have extensive experience with appraising trades, pricing vehicles, and also handling the finance process. I work within multiple different programs, such as vAuto, Automate, and Dealertrack, and was paid off of my results of selling both back and front end products.

After a close family friend developed and patented a personal hygiene product, I was brought on board to help develop the website, set up delivery and third-party fulfillment, as well as maintain any technical aspects of the business.

I was also actively involved in developing outside sales relationships to further the reach of the product. This includes corresponding with vendors and distributors, while pitching the benefits of the product and working the numbers to suit all parties involved.

I helped on the marketing side of the business as well, which includes promoting and developing sponsored ads through social media, and helping with scripting for potential radio slots and promotional videos/commercials.

After many years in the tech realm, I started back within the automotive industry as a sales person, and quickly reached my full potential and realized I wanted to do more with my knowledge and expertise.

At Coggins Toyota, I focused on building my strengths in providing a different and exceptional experience for my customers, and received nothing but praise and appreciation in my short time there.

I was recruited to join a team of sales representatives traveling the country to a different city and state each week to meet with timeshare owners to help them restructure mortgages, deeds, and pitch product deals to organize an exit plan from traditional timeshare contracts. The majority of clients I met with are brought in through a marketing team under false pretenses, which helped further my skills at overcoming and negating objections.

For three to four days a week, I met with anywhere from 2-5 clients a day to pitch our program, negotiate, and ultimately close deals. The job is strictly commission, and within my first two months on the team, I had already acquired the top sales numbers.

Extensive follow-up is required in this role to collect payments and financing, and to help clear up any questions or concerns.

I started at Etsy in their Trust and Safety department. In this role, I was responsible for mitigating disputes between members, coordinating correspondence between Etsy and the Better Business Bureau, and other customer service related matters. This required formal and regular email follow-up, as well as team-building and group advocacy practices.

Given my degree and certifications in software engineering, I quickly moved up the ranks with Etsy and became their API programming specialist. In this role, I designed and wrote applications to connect Etsy with third-party organizations. While I still maintained communication with members of the website, I was mostly responsible for acquiring relationships with third-party companies, such as Intuit and other accounting organizations.

As the specialist in this role, I was responsible for the whole team-which included running weekly meetings, trainings, and giving presentations to board members and executives. I tracked all progress and became very proficient in public speaking, the use of Excel and Google Spreadsheets, and also wrote public facing copy that I regularly updated and maintained on a live website with nearly 100 million users.

I also did a lot of work with SQL to help the growth and management of internal stats and numbers, and regularly focused on ways to optimize these numbers for the benefit of the company.

I originally started working with Haddad's at their Hyundai store, but was later moved to 'Captain Credit', which was the dealership responsible for the sales of solely used cars. Dealing with customers with less than ideal credit or income, I quickly learned the ins and outs of how to find vehicles with specific equity to ensure my customers were qualified for their desired purchases.

From there, I stayed at the location and helped with the transition from used cars to absorbing a Nissan franchise. I received formal training with Nissan, and excelled further with my customer service and sales experience.

Having the ability to sell new cars allowed me to acquire further product knowledge and features specific to Nissan, which also translated to the used cars I was still selling between the four Haddad dealerships.

I was a strong closer and was often sent in to help 'T/O' or do takeovers, which assisted my coworkers with closing deals.