Joseph Strika
Santa Rosa,USA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
18
18
years of professional experience
Work History
Optical Lab Technician
Almaden Optometric
Novato, CA
11.2024 - 05.2025
- Delivered front-of-house services to patients, ensuring a welcoming environment.
Prepared patients for eye exams, streamlining the examination process.
Managed appointment scheduling and coordination to enhance operational efficiency.
Maintained accurate patient records to support effective communication.
Frontend Clerk
Wisemans Valero
Santa Rosa, CA
02.2024 - 10.2024
- Streamlined cash register operations to guarantee precise transactions and elevate customer satisfaction.
Frontend Manager
Dave’s Hot Chicken
Santa Rosa, CA
09.2022 - 10.2024
- Led a team in optimizing customer relations and maintaining operational efficiency at the front end.
Resolved potential conflicts swiftly to improve customer experience.
Oversaw daily operations, ensuring all processes ran without disruption.
Payroll Processor
Comprehensive Employment Solution
08.2022 - 09.2022
- Submitted payroll for multiple companies while ensuring accuracy.
Edited and scanned spreadsheets for optimal presentation.
Conducted data entry to support operational needs.
Leveraged diverse computer programs to enhance productivity.
Store Manager
Under the Sea Aquatics
Santa Rosa, CA
06.2021 - 05.2022
- Managing and assigning responsibilities for store operations, product knowledge, schedule creation, customer engagement, and guiding subordinates while delivering support
Loader
Feed This Inc.
Graton, California
03.2019 - 06.2021
- Executed pulling and packing of orders to ensure timely fulfillment.
Maintained accurate inventory levels to support operational efficiency.
Sustained a clean and organized work environment for enhanced productivity.
Dental Model Technician
Dental Design Studio Inc.
Santa Rosa, California
11.2016 - 12.2017
- Developing stone model utilizing impressions and securing on articulator for enhanced processing
Warehouse Operations/Customer Service
Turtle Island Imports
Graton, CA
04.2012 - 11.2016
- Fulfilled orders by pulling and shipping products accurately and timely.
Delivered high-quality customer service, resolving issues effectively.
Managed payment collection processes to uphold financial standards.
Responded to phones and emails swiftly, facilitating communication.
Oversaw inventory management to prevent shortages or overstock.
Sustained a tidy work environment, promoting safety and efficiency.
Office Administrative Assistant
International Concepts in Cabinetry
Mill Valley, CA
05.2010 - 04.2012
- Handled customer service inquiries via phone and email, ensuring swift responses.
Performed repairs on items to uphold service standards.
Coordinated order fulfillment through effective pulling and shipping practices.
Organized documents systematically for easy access and management.
Courtesy Clerk
Pacific Market
Sebastopol, CA
09.2007 - 04.2010
- Delivered outstanding customer service during grocery bagging tasks.
Restocked products to enhance shopping experience.
Performed inventory management to support operational efficiency.
Education
High School -
Analy High School
Freshman year -
Santa Rosa Junior College
Skills
- Customer service and support
- Team collaboration
- Product expertise
- Time management
- Stress resilience
- Multitasking ability
- Professional communication
- Following directions
- Quick learning
- Proactive initiative
- Task completion
- Reliability and dependability
- Management skills
- Delegation techniques
- Order entry and processing
- Inventory oversight
- Accounts payable and receivable
- Customer communication strategies
- Credit and debit processing
- Shipment coordination
- Computer proficiency
- Team building activities
- Sales techniques
- Food safety practices
- Register operation training
- Money handling skills
- Stocking procedures
- Lifting techniques
- Machinery operation skills
- Order fulfillment processes
- Food handling standards
- Work environment maintenance
References
- Angel, Valero Manager, 707-523-7786
- Benjamin Sampson, Dave’s Hot Chicken Store Manager, 707-582-2200
- Brent Cohn, I.C.C.I. Business Owner, 415-203-6624
- Kevin Murphy, Turtle Island Imports Owner, 707-829-1926
Reference Letter
09/08/22, This letter of reference is for Joseph Strika. Joseph was a pleasure to have in the office as his temperament is very mild and easygoing. He got along well with other staff members and was willing to jump in and learn new tasks. Unfortunately, we were unable to keep him employed at this time but wish him well with his future endeavors., Kendra Burgess, Operations Manager
Specific Skills
- Patient Satisfaction
- Management and delegation
- Order entry
- Inventory Management
- Accounts payable/receivable
- Customer communications
- Credit/Debit card processing
- Managing shipments
- Computer skills
- Team directing and building skills
- Sales skills
- Food safety training
- Register trained/ Money handling
- Stocking product
- Lifts 50-70lbs
- Working with dangerous machinery
- Fill/Pack/and Ship Orders
- Handling food
- Maintaining the work environment
Timeline
Optical Lab Technician
Almaden Optometric
11.2024 - 05.2025
Frontend Clerk
Wisemans Valero
02.2024 - 10.2024
Frontend Manager
Dave’s Hot Chicken
09.2022 - 10.2024
Payroll Processor
Comprehensive Employment Solution
08.2022 - 09.2022
Store Manager
Under the Sea Aquatics
06.2021 - 05.2022
Loader
Feed This Inc.
03.2019 - 06.2021
Dental Model Technician
Dental Design Studio Inc.
11.2016 - 12.2017
Warehouse Operations/Customer Service
Turtle Island Imports
04.2012 - 11.2016
Office Administrative Assistant
International Concepts in Cabinetry
05.2010 - 04.2012
Courtesy Clerk
Pacific Market
09.2007 - 04.2010
High School -
Analy High School
Freshman year -
Santa Rosa Junior College
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