JOSEPH SUMMA

Experienced in managing daily operations across multiple dining venues, ensuring efficiency and customer satisfaction through strategic staffing and food production oversight. Demonstrated ability to lead teams in staff development and operational planning, while implementing sustainable dining practices that enhance service delivery. Successfully coordinated on-campus catering events, improving presentation and streamlining setup processes, which contributed to heightened customer satisfaction. Proven track record in conducting operational meetings, managing budgets, and overseeing procurement for seamless event execution.

• Coursework, Broward College, Davie, FL
• Serv Safe Certified, VA
• Aller Train Certificate, Managing Food Allergens in a Cafeteria Setting
• Equality, Diversion & Inclusion, Ingenium
• Brinker Challenge Training, Brinker Ranch, Plano, TX
• TIPS Alcohol Awareness, Los Angeles, CA

• Food Operations Manager 3, SODEXO N. A, 04/01/22, 05/01/24, Managed daily operations across multiple dining venues to ensure efficiency and customer satisfaction through strategic staffing, equipment assessments, and food production oversight., Coordinated on-campus catering events to enhance service delivery, streamline setup, and improve presentation., Led teams in various Sodexo-managed locations, focusing on staff development, scheduling, and operational planning., Implemented sustainable dining practices, including compostables monitoring and eco-friendly initiatives., Conducted operational meetings, managed budgets, and oversaw procurement for seamless event execution., Collaborated with health managers to accommodate special dietary needs, ensuring safe meal production for students with allergies., Improved food safety, quality, and presentation through dedicated training and mentoring initiatives., Simplified catering service and product setup, resulting in heightened customer satisfaction and streamlined operations., Directed the successful operation of multiple branded dining options, enhancing the campus dining experience., Facilitated effective event planning and execution, ensuring high standards for campus dining events., Implemented sustainable dining practices, contributing to the campus's environmental stewardship efforts., Radnor, PA, Food Operations Manager 3, 12/11/23, 05/01/24, Collegeville, PA, Food Operations Manager 3, 11/06/23, 12/08/23, Washington, DC, General Manager 3, 09/04/23, 10/31/23, Huntington, WV, Food Operations Manager 3, 08/01/23, 09/01/23, Washington, DC, Food Operations Manager 3, 07/10/23, 07/28/23, Williamsburg, VA, Assistant Director of Dining / Director of Dining Sustainability, Grant Advisor, 04/01/22, 06/30/23
• Executive General Manager, Applebee's International/Potomac Family Dining Group, South Hill, VA, 04/01/05, 03/01/22, Managed Food and Beverage operations, ensuring food safety standards and policy compliance., Coordinated team hiring and development for a skilled workforce., Oversaw budget, vendor negotiations, and community relations to boost brand reputation and sales., Chaired Leadership Committee, mentoring trainees, and associates for advancement., Led fundraising for local organizations, youth athletics, and charities, strengthening community ties and business presence., Increased weekly sales to $43,000 through strategic leadership and sales performance initiatives., Received Community Service Award, recognizing commitment to local involvement and charitable contributions., Successfully trained and developed management trainees and staff, resulting in a well-equipped and efficient team., Met or exceeded financial expectations by implementing effective operating requirements and cost-saving measures., Enhanced customer satisfaction by leading a team that provided exceptional service and upheld the highest standards.
• General Manager, FLANIGAN’S SEAFOOD BAR & GRILL, Multiple Locations, FL, 10/01/01, 05/01/04
• Marketing Associate, SYSCO FOODS CORP., Miami, FL, 10/01/00, 09/01/01
• Manager/Development Coordinator, ROMANO’S MACARONI GRILL, Plantation / Coral Springs, FL, 01/01/93, 12/31/97
• Food & Beverage Manager, CHEECA LODGE, Islamorada, FL, 01/01/92, 12/31/93
• General Manager/Catering Director, THE RED ONION, Newport Beach, CA, 01/01/84, 12/31/92

• Ecornell Strategic Marketing in Hospitality - completion 7-2025

• Serv Safe Virginian Training -
• AllerTrain -Managing Food Allergens in a cafeteria setting