Joseph Sumpter
Lansing,MI
Summary
Methodical and efficient administrative professional proficient in the Criminal Justice system, court procedures and court processes. Experienced with types of diversion and associated procedures. Good recordkeeping and problem-solving abilities with an accuracy-driven and hardworking mentality.
Overview
10
10
years of professional experience
Work History
Probation Officer
54A District Court
Lansing, MI
05.2023 - Current
- Conducted regular assessments of probationers' progress and compliance with court-ordered conditions.
- Developed individualized rehabilitation plans to address specific needs and reduce recidivism rates.
- Collaborated with law enforcement and community organizations to create support networks for probationers.
- Monitored probationer activities through home visits, ensuring adherence to legal requirements and guidelines.
- Trained new staff on policies, procedures, and effective supervision techniques to enhance team effectiveness.
Benefits Analyst
Michigan Catholic Conference
Lansing, MI
08.2021 - 04.2023
- Analyzed and reported on employee benefits data to identify trends and develop strategies for improvement
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies, and internal systems to help companies update antiquated or ineffective approaches
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions
- Built relationships with vendors to foster quality service delivery
CPS Investigator
State Of Michigan Department Of Human Services
07.2019 - 07.2021
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Documented all relevant information by filling out forms and completing case reports.
Patient Service Representative
Spectrum Health Helen DeVos Children's Hospital
Grand Rapids, MI
05.2018 - 06.2019
- Routinely collaborated with department managers to correct problems and improve services.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Strategically planned methods to achieve operational goals and targets.
Loan Closing Agent
Self-Employed
12.2015 - 06.2018
- Worked directly with title companies, mortgage companies, and clients to achieve loan closings.
- Analyzed departmental documents for appropriate distribution and filing.
- Verified data integrity and accuracy.
- Copied, logged and scanned supporting documentation.
- Prepared documents for signing and traveled to clients to execute document signing
- Coordinated and scheduled appointments with clients.
Juvenile Probation Officer Intern
Juvenile Court
05.2017 - 08.2017
- Visited the homes of youth offenders and resolved family issues.
- Investigated juveniles’ activities, school attendance, and employment.
- Cultivated close working relationships with other municipalities and governmental agencies to achieve positive outcomes for juveniles.
- Gathered and analyzed data for studies and reports and made recommendations based on findings.
- Collaborated with members of the city staff, other public agencies and private organizations to achieve positive outcomes for juveniles
Education
Bachelor of Science - Criminal Justice
Ferris State University
Big Rapids, MI2017
Associate of Arts - General
Grand Rapids Community College
Grand Rapids, MI2016
Skills
- Understanding of criminal justice
- Due Diligence
- Detail-oriented
- Report writing
- Self-motivated
- Strong verbal communication
- Data analysis
- Investigations
Timeline
Probation Officer
54A District Court
05.2023 - Current
Benefits Analyst
Michigan Catholic Conference
08.2021 - 04.2023
CPS Investigator
State Of Michigan Department Of Human Services
07.2019 - 07.2021
Patient Service Representative
Spectrum Health Helen DeVos Children's Hospital
05.2018 - 06.2019
Juvenile Probation Officer Intern
Juvenile Court
05.2017 - 08.2017
Loan Closing Agent
Self-Employed
12.2015 - 06.2018
Associate of Arts - General
Grand Rapids Community College
Bachelor of Science - Criminal Justice
Ferris State University