Joseph Tabano
Tarrytown
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Always willing to learn from others and create positive connections.
Overview
21
21
years of professional experience
Work History
Manager
Check Valet
03.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Cross-trained existing employees to maximize team agility and performance.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Above All Beauty
06.2011 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed senior-level personnel working in marketing and sales capacities.
- Managed approximately 30 to 40 incoming calls and emails from customers daily.
Manager
No Maintenance Decks
04.2008 - 06.2011
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Sold and built orders.
- Delivered building material with 36' flatbed truck.
- Operated Forklift in warehouse and on deliveries.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Operated heavy machinery, such as forklifts and loaders, to transport lumber safely and efficiently.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
- Prepared materials for safe movement and shipment and used banding machine, clincher, stretch film, and crating.
Co-Manager
84 Lumber Company
02.2004 - 08.2008
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Achieved personal sales and profit targets according to sales plan created by manager.
- Contributed to increased sales by maintaining a visually appealing and well-stocked sales floor.
- Increased sales revenue by implementing strategic sales plans and fostering strong client relationships.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Set up displays and signage to attract customers and boost sales.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Met with 5 to 6 vendors weekly to discuss new products and product knowledge.
- Kept a report with 40 customers I personally served.
Education
High School Diploma -
Longwood High School
06.2005
Skills
- Commitment to service quality
- Proficient team leadership
- Strategic task organization
- Strategic analytical thinking
- Strong verbal and written communication
- Collaborative team management
- Employee onboarding and training
- Customer service
- Problem-solving
Timeline
Manager
Check Valet
03.2023 - Current
Manager
Above All Beauty
06.2011 - Current
Manager
No Maintenance Decks
04.2008 - 06.2011
Co-Manager
84 Lumber Company
02.2004 - 08.2008
High School Diploma -
Longwood High School
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