Joseph Tanner Jr.
Cambridge,MD
Summary
Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.
Overview
9
9
years of professional experience
Work History
Production Supervisor
Darling Ingredients Inc
Linkwood, MD
11.2020 - Current
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Established and updated production schedules to meet changing demands.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Recommended and implemented measures to improve production methods and quality of products.
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Provided input for performance reviews and identified areas for additional improvement.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Developed and implemented significant process improvements to enhance department quality and throughput.
- Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
- Coordinated production requirements with material handling and staffing functions.
- Supported safety programs to reduce and eliminate employee injuries.
Waterman/Production Supervisor
Prichett's Seafood llc.
Cambridge, MD
08.2015 - 11.2020
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Recommended and implemented measures to improve production methods and quality of products.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Completed most of the maintenance on the boats from replacing hydraulic hoses to rebuilding and installing engines.
Delivery Driver/Customer Service Associate
Domino's Pizza
Cambridge, MD
02.2019 - 10.2019
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Troubleshot shortages and overages to support quality control efforts.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Followed policies and procedures to meet or exceed established performance requirements.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Operated multi-line phone system and online messaging system to communicate with customers.
- Promoted brand and marketing campaigns to create interest with customer.
- Improved customer service wait times to mitigate complaints.
- Relayed customer feedback to cross-functional teams to improve products and services.
- Consulted with customers regarding needs and addressed concerns.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Education
High School Diploma -
Cambridge-South Dorchester High School
Cambridge, MD05.2015
Skills
- Production Target Management
- Budget Adherence
- Inventory Assessment
- Documentation and Reporting
- Verbal and Written Communication
- Problem-Solving
- Staff Supervision
- Continuous Improvement
- Regulatory Compliance
- Team Collaboration and Leadership
- Shift Scheduling
- Performance Monitoring
- Safety Procedures
- Coordinating Daily Operations
- Work Planning and Prioritization
- Interpreting Job Specifications
- Quality Control
- Project Management
- Workflow Optimization
- Inventory Coordination
- Active Listening
- Computer Skills
- Equipment Maintenance
- Equipment Troubleshooting
- Critical Thinking
- Equipment Operation
- Production Planning
- Assigning Work
- Flexible Schedule
- MS Office
- MS Powerpoint
- Relationship Building
- Positive Attitude
- Time Management
Timeline
Production Supervisor
Darling Ingredients Inc
11.2020 - Current
Delivery Driver/Customer Service Associate
Domino's Pizza
02.2019 - 10.2019
Waterman/Production Supervisor
Prichett's Seafood llc.
08.2015 - 11.2020
High School Diploma -
Cambridge-South Dorchester High School