Joseph Tarawally

Managing the women's clothing department in the store, making weekly analysis of all women clothing that did or did not sell. So the team can make adjustments to capitalize off what makes the store more money, and what is attractive to our clients. Manages inventory of all women clothing in the back of store and the sales floor. Coaches client advisors on women's merchandise and visuals in store. I also managed the sales floor, and fulfilling all open and closing procedures.

• Coaching and training sales associates and leaders on weekly promotions offered in the store.
• Ensures excellence is demonstrated in operations and general management.
• Oversees the performance of the store staff in order to achieve the organization's desired results.
• Aids store manager with recruitment and retention of store staff.
• Daily reviews of KPI, conversion calculations, and sales calculations at the end of each day. Reports missed opportunities based on the stores' performance in nightly emails. Details why sales goals have or have not been hit and what can be improved for next time.
• Handles cash pick ups from Loomis. Makes sure cash deposits into the safe are taken by then and documented down.
• Opening and closing the store.
• Managing inventory and receiving and handling shipments to the store and out the store.
• Responsible for incredible customer experience and styling potential buyers.
• Merchandising
• Enforcing company rules and regulations

The time Spent at Levi's Straus & Co, was a really exciting and overall a great experience. During my time at Levi's I held a dual role. I was the sales supervisor, an held a very crucial role of leading on the sales floor and off the sales floor. Below are the requirements and expectations I fulfilled as a employee for Levi's.

• Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
• Greeted customers and helped with product questions, selections, and purchases.
• Opened and closed store independently and prepared nightly bank drop for manager.
• Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
• Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
• Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
• Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
• Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
• Assisted in developing seasonal marketing campaigns, driving increased foot traffic into the store during peak periods.
• Consistently met or exceeded monthly sales targets through proactive leadership and regular performance evaluations.
• Led weekly team meetings focused on goal-setting, progress updates, and addressing any areas requiring attention or improvement.
• Increased sales by offering advice on purchases and promoting additional products.
• Marked-down clearance items and relocated merchandise accordingly.

My time at Ted Baker London was very short I believe, I worked for the company for about two weeks, due to the fact the company filed for bankruptcy during my employment and closed the store within my second week.

• In my position in Ted baker, I was a sales associate I sold all Clothing for Ted baker, which is a premium luxury sales. I sold women clothing and watches, dresses, suits, perfumes, and colognes.
• Made sure sales goals are being accomplished.
• Managed cash register, ensuring accurate transactions and safeguarding against losses.
• Took care of receiving packages sent to the store
• Gave advice to both women and men, about latest fashion trends, and new collections we had in the store.
• Replenished stock inventory and loss prevention by censoring all clothes before being put on the sales floor and stocking clothes, and stocking packages and returns in the store
• My favorite accomplishment is selling four thousand worth of clothes to clients in two days of me starting my position.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Goodeye Management Inc, was my very first employer, I started off as an entry level sales representative, and made my way up to becoming the sales manager of the marketing firm. Then later down the line the company offered me a position to become a recruiter/administrative assistant, due to the fact I was really good at recruiting and team building which was very crucial to the company growth.

• The role as a recruiter/ administrative assistant was extremely exciting, I like to say I was the heart of the company since my job was to help run daily operations and manage recruiting, and also fulfill my duties as a sale manager. My job was to keep our office recruitment at 80% and our turnover rate no higher than 20%. My job was to keep the machine running.
• The first responsibility was hiring, managing all our hiring sites, we used indeed, zip Recruiter, our very own company website, and various other recruiting sites.
• The next responsibility was filtering out resumes, before starting, first and second round interviews. Viewing candidate management systems, looking for quality candidates, track application process, or update the application processes. I would send emails or call to schedule first round interviews depending if the candidate holds the skills and qualifications the company seeks,
• Conducting interviews, in the first round interview I briefly explained what the role entails, hours of operations, pay and company mission, and minor questions the interviewee may have. In the second round interview I went more in detail of expectations and requirements the position being offered may hold. What the company expectations are, benefits, PTO, company policies, rules and regulations, and scheduling . Going over employment history of the candidate, and taking notes on the candidate to ensure they can fulfill and meet the company's requirements.
• Managing onboarding of all candidates both in management and associates, making sure all Information was being understood. I went over benefits, compensation, PTO, company policies, health benefits etc. Tracking applicants background checks, and making sure all procedures before hiring and during hiring are complete.
• Following up with hiring managers after the interview process to figure out whether a placement can be made; to see if the potential candidate would be a good match for the team, and the company as a whole.
• Managing office retention, I made sure to get feedback from employees leaving the office due to various reasons. Just to understand why? so we can improve company retention, I talked with management and leaders in the office to improve our office retention, we would schedule meetings to find and plan strategies to help boost our retention rate of employees every three months.
• Assisting in running daily operations in my role that would be various administrative tasks throughout the morning and after closing hours. These responsibilities would be managing calendars and scheduling meeting or travel arrangements for managers, organizations and filing of all office recorded and employee files, office management and other various tasks.
• Assisting in talent acquisition by attending recruiting events, for see future recruiting needs, work on our employer branding and assist with building talent pools.

(My role as a Sales Manager in the office)

• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Optimized sales funnel management, enhancing lead generation and conversion rates.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
• Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.

Training, developing, mentoring, and coaching a team of twenty-five to forty sales representatives. I managed sales leaders, sales field managers, and entry level sales representatives.

• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.