JOSEPH TEFEL
Sandston,Va
Summary
Skilled team player with strong background in Automotive environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with 10 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic.
Overview
11
11
years of professional experience
Work History
Laborer
Three Brothers Cleaning And Restoration
01.2023 - Current
- Improved worksite efficiency by maintaining clean and organized work areas.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Prepared job sites by removing debris and setting up materials and tools.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Loaded and unloaded materials onto trucks and trailers.
- Helped with door and window installations.
- Installed drywall, siding and other structural components.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Completed tear-down of existing structures to prepare for new construction.
Automotive Technician
Leete Tire & Auto
Richmond Va
02.2018 - 01.2023
- Replaced significant components such as transmissions, brake systems, and suspension assemblies
- Used service manuals to interpret information from scanners and test analyzers
- Complied with established safety practices and procedures, working safely and disposing of hazardous materials properly
- Conducted road tests to identify issues based on customer reports
- Conducted computerized and electronic diagnostic tests and interpreted trouble codes
- Tuned-up engines and removed, replaced, or adjusted parts, components, and assemblies.
Automotive Technician
Top Notch Tire And Auto Center
Sandston, VA
05.2022 - 12.2022
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Assisted in the hiring process of new technicians, sharing expertise and insights on candidate qualifications during interviews.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Automotive Technician
Car Medic
Sandston, VA
12.2021 - 05.2022
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Retained accurate records of purchases, titles and sales.
Water Mitigation Technician
Rainbow Int Restoration
03.2016 - 01.2018
- Leveraged knowledge of HAZMAT safety and handling precautions to mitigate risks and safeguard against incidents
- Measured, marked and documented distances at site locations to prepare job sites
- Cleaned, coated and sealed surfaces to complete construction jobs
- Discarded construction waste according to state, local, federal, and company guidelines
- Ensured proper operation of tools and equipment at the site following safety requirements
- Loaded and unpacked construction supplies and distributed them to appropriate locations
- Unloaded and organized building materials to help skilled workers efficiently complete their tasks
- Cleaned construction sites to prepare for new installations.
Customer Service Advisor
Jiffy Lube
02.2014 - 03.2016
- Provided solutions, recommendations, and replacements, using an empathetic approach and demeanor
- Recommended products and services to members and educated customers about relevant offerings
- Managed inbound and outbound calls to respond to inquiries and resolve concerns
- Responded to questions and followed up on customer interactions
- Responded to concerns or complaints of members by taking prompt action, investigating and resolving wide range of issues
- Answered incoming calls and assisted customers with questions
- Documented detailed notes in CRM system to track customer interactions
- Completed paperwork associated with merchandise, price adjustments, customer returns, and cash register operation
- Trained new associates on store programs and policies
- Returned customer calls, responding to inquiries and complaints effectively.
Auto Body Repair Technician
Classic Autobody & Paint
04.2013 - 02.2014
- Removed upholstery, accessories, and equipment to access vehicle areas
- Hammered out or filled in body dents, welded broken parts, and closed gaps with proper and safe techniques
- Removed damaged parts and bolted or welded in replacement parts for severely damaged sections
- Inspected repaired vehicles for proper functioning, quality of work completed, and final appearance against specifications
- Filed, ground, and sanded repaired surfaces with hand sanding or belt sanders to prepare for painting department
- Sanded body panels or parts to be painted and covered adjacent bumpers, windows, and strip to protect from new paint
- Worked out dents or filled with plastic or solder to achieve smooth surface for painting
- Used pick hammers and punches to remove small pits in body metal.
Education
GED -
Patrick Henry Highschool
Ashland, VA04.2013
Auto Tech -
Hanover technical Tradeschool
Hanover, Va04.2013
Skills
- Engine tuneups and repairs
- Transmissions
- Diagnosis and repairs
- Test analyzing
- Brake systems
- Road testing
- Test components
- Document damage
- Repair brake systems
- Read technical documentation
- Networking
- Estimate repair costs
- Teamwork
- Coordination
- Customer relations
- Collaboration
- Research
- Safe Vehicle Operation
- Facilities Maintenance
- Truck loading and unloading
- Customer Service
- Material Handling
- Resource Management
- Job Site Cleanup
- Blueprint Reading
- Commercial construction experience
- Willingness to learn
- Attention to Detail
- Team Collaboration
- Repetitive Work
- Safety awareness
- Electrical understanding
- Tool retrieval
- Safety Procedures
- Punctual and Dependable
- Active Listening
- Hand and Power Tool Operation
- Team Player
- [State] Driver's License
- Supply Management
Timeline
Laborer
Three Brothers Cleaning And Restoration
01.2023 - Current
Automotive Technician
Top Notch Tire And Auto Center
05.2022 - 12.2022
Automotive Technician
Car Medic
12.2021 - 05.2022
Automotive Technician
Leete Tire & Auto
02.2018 - 01.2023
Water Mitigation Technician
Rainbow Int Restoration
03.2016 - 01.2018
Customer Service Advisor
Jiffy Lube
02.2014 - 03.2016
Auto Body Repair Technician
Classic Autobody & Paint
04.2013 - 02.2014
GED -
Patrick Henry Highschool
Auto Tech -
Hanover technical Tradeschool