JOSEPH Tenaglia
Stuart,Florida
Summary
Accomplished Director with a proven track record at JTNU Inc, adept in strategic planning and crisis management. Leveraged expertise in operations and project management to drive organizational growth, achieving significant operational efficiencies and cost savings. Skilled in fostering strong relationships and negotiating beneficial contracts, excel in people management and operational excellence, ensuring high standards of service delivery.
Knowledgeable management with proven history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects that resulted in significant process improvements and operational efficiencies. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.
Overview
36
36
years of professional experience
Work History
DIRECTOR
JTNU INC
06.2024 - 11.2024
- Oversaw daily operations of front and back of house while also making sure customer Satisfaction , ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources. Optimized staff to be efficient and cost effective of staff of 25
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Defined, implemented, and revised operational policies and guidelines.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Established and monitored quality assurance standards to achieve operational excellence.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audits checks.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Implemented quality control measures to maintain high standards of service delivery.
- Achieved operational excellence by continuously evaluating and refining processes, employing data analytics to inform decision-making and identify areas for improvement.
- Managed inventory control systems, optimizing stock levels and reducing waste.
- Enhanced customer experience by implementing client feedback loop that directly informed operational improvements and product adjustments.
- Enhanced operational efficiency, introducing lean management system that minimized waste and optimized resource allocation.
- Increased customer satisfaction with detailed quality control checks, ensuring all products met stringent quality standards before release.
Director of Operations
SKYWAY JACKS RESTAURANT
05.2015 - 09.2022
- Monitored budget and utilized operational resources.
- Cost effectiveness of staff while growing sales.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successfulness of operational strategies and policies to drive organizational growth and productivity. Growth was over 20% per year
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members of 25 to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to improve operational cost effectiveness
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Established and monitored quality assurance standards to achieve operational excellence.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Implemented quality control measures to maintain high standards of service delivery.
- Achieved operational excellence by continuously evaluating and refining processes, employing data analytics to inform decision-making and identify areas for improvement.
- Managed inventory control systems, optimizing stock levels and reducing waste.
- Streamlined operations across multiple departments, resulting in enhanced efficiency and productivity through integration of advanced project management software.
- Spearheaded negotiation of cost-effective contracts with suppliers, significantly reducing operational expenses without compromising on quality.
- Launched successful initiative to automate repetitive tasks, freeing up staff to focus on strategic projects and value-added activities.
Director of Operations
BOARDWALK RESTUARANT
06.2017 - 06.2018
- Monitored budget and utilized operational resources. Managed staff of 25 to be cost effective and productive while adding growth
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement. Cost effectiveness of staff
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
OWNER OPERATOR GAS STATION
SELF EMPLOYED
10.2012 - 02.2015
- Managed day-to-day business operations of 2 gas stations
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Increased sales every month from implementing excellent customer service
- Implemented more products to sell to increase sales
Director of Operations
Handy Pantry Stores
04.1989 - 02.2012
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- OWNED & OPERATED 2 LOCATIONS
- OPERATED 2 CORPORATE STORES ON DAILY BASIS
- OVER SEEN 7 OTHER FRANCHISEES ON A DAILY BASIS
- HELPED RESOLVE ISSUES WITH FRANCHISEES AND ADVISED ON BUILDING GROWTH AND OPERATION OF THEIR STORE
Education
Associate of Arts - Accounting And Finance
Suffolk County Community College
Riverhead, NY06.1983
Skills
- Strategic Planning
- Operations Management
- Team Management
- Strategies and goals
- Staff Management
- Negotiation
- Contract and Vendor Management
- Financial Management
- Crisis Management
- Corporate Communications
- Business Administration
Accomplishments
- Achieved GROWTH by introducing POS SYSTEMS, Surveillance Systems for Retail Grocery franchise stores and Restaurant's
- Introduced Atm Machines and accepting credit cards to franchise
- Implemented systems for Shrinkage Control
- Achieved growth by implementing Delivery company's
- Supervised team of 25 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised Franchisees with their operations
Timeline
DIRECTOR
JTNU INC
06.2024 - 11.2024
Director of Operations
BOARDWALK RESTUARANT
06.2017 - 06.2018
Director of Operations
SKYWAY JACKS RESTAURANT
05.2015 - 09.2022
OWNER OPERATOR GAS STATION
SELF EMPLOYED
10.2012 - 02.2015
Director of Operations
Handy Pantry Stores
04.1989 - 02.2012
Associate of Arts - Accounting And Finance
Suffolk County Community College