Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSEPH TESFAI

Redlands

Summary

Results-driven operations professional with extensive experience in dock management and team leadership. Proven success in enhancing process efficiency, ensuring safety compliance, and mentoring over 500 associates to foster a strong safety culture. Expert in utilizing Yard Management and Inventory tracking tools to drive productivity and support operational excellence.

Overview

15
15
years of professional experience

Work History

Warehouse Associate

Amazon
02.2016 - Current
  • Managed trailer scheduling using Dock Master and YMS, ensuring FIFO compliance and enhancing dock efficiency through priority-based planning
  • Executed safe and timely docking/releasing procedures, improving flow of inbound and outbound operations
  • Collaborated with cross-functional teams to improve inventory accuracy and streamline operational processes
  • Trained and mentored 500+ associates in PIT operations and safety, promoting a culture of safety and excellence
  • Led continuous improvement efforts, boosting productivity and enhancing the associate experience
  • Performed Day 2 quality checks, ensuring new hires understood safety standards and operational procedures

Checker, Customer Service

Stater Bros.
07.2011 - 09.2014
  • Supported 700+ customers weekly, resolving issues and verifying items to ensure efficient checkout processes
  • Trained and onboarded 25+ new hires per quarter, emphasizing safety, productivity, and technical skills
  • Performed daily safety audits across the store, achieving 100% compliance and maintaining a secure environment for staff and customers

Education

Associate of Arts - Psychology

Riverside Community College
Riverside, CA
05-2013

High School Diploma -

Redlands East Valley High School
Redlands, CA
05-2009

Skills

  • Inventory management
  • Dock scheduling
  • Docking procedures
  • Logistics coordination
  • Safety compliance
  • Quality assurance
  • Vendor communication
  • Team training
  • Problem solving

Timeline

Warehouse Associate

Amazon
02.2016 - Current

Checker, Customer Service

Stater Bros.
07.2011 - 09.2014

Associate of Arts - Psychology

Riverside Community College

High School Diploma -

Redlands East Valley High School
JOSEPH TESFAI