JOSEPH THOMAS
Cleveland
Summary
Dedicated and adaptable professional with 8+ years of experience delivering high-quality work across digital content creation, customer service, and project management roles. Skilled in communication, multitasking, and creative problem-solving. Committed to supporting team goals and providing excellent service in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Independent Food Delivery Assistant
Self Employed
Cleveland, Ohio, United States
12.2023 - Current
- Coordinated and organized food deliveries, ensuring timely hand-offs between restaurants, drivers, and customers.
- Communicated effectively with customers to confirm orders, resolve issues, and provide delivery updates.
- Handled order pickups and verified accuracy to maintain quality service and customer satisfaction.
- Maintained high standards of food safety and presentation during transit support.
- Supported route planning and optimized delivery schedules to minimize wait times and improve service efficiency.
Seasonal Lawn Maintenance
Self Employed
Cleveland, Ohio, United States
01.2021 - Current
- Used small range of gardening tools and equipment.
- Operated electric lawnmowers and trimmers to maintain residential property with consistent quality and care.
Independent Content Creator
Self Employed
Cleveland, Ohio, United States
01.2016 - Current
- Developed engaging content for social media platforms to increase audience engagement and brand visibility.
- Created and edited over 623 engaging videos for YouTube and social media.
- Designed custom, eye-catching thumbnails to improve video click-through rates and brand consistency.
- Utilized video editing software to streamline production timelines and maintain a regular upload schedule.
- Produced reaction and gaming content that contributed to continuous subscriber growth over an 8-year period.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
Education
General Education -
Skills
- Quick Learner
- Computer Skills
- Multitasking
- Problem-Solving
- Active Listening
- Self-Directed
- Adaptability
- Positive Attitude and Communication
- Video and Content Editing
LANGUAGE
English
Native
Timeline
Independent Food Delivery Assistant - Self Employed
12.2023 - Current
Seasonal Lawn Maintenance - Self Employed
01.2021 - Current
Independent Content Creator - Self Employed
01.2016 - Current
Euclid High School - General Education,