Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
2026
2026
years of professional experience
Work History
Mech & Robotics Tech
Amazon, Pflugerville AUS2
01.2022 - Current
Worked on a project that I was able to develop to Improved Inbound workflow and I was able to reduce downtime by 60%
Assisted and leaded many critical jobs such as SEV's which involves troubleshooting or complex repairs
Collaborated with operations teams to schedule maintenance activities
Trained and able to perform repairs on all departments
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Completed preventive maintenance on machines to enhance production and maintain quality.
Service Technician
Santo Domingo Motors
2020 - 2022
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.