Joseph Tidwell
Weatherford,TX
Summary
Experienced with maintaining and troubleshooting commercial systems. Utilizes technical skills to ensure equipment functionality and safety. Track record of effective team collaboration and problem-solving in dynamic environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Commercial Technician
Service Experts LLC
Fort Worth, TX
04.2022 - Current
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks, identifying potential issues before they escalated.
- Collaborated with team members to streamline service delivery processes and improve efficiency.
- Implemented safety protocols during installations, minimizing risk and enhancing workplace safety.
- Maintained accurate records of service calls and repairs using company-specific software systems.
- Developed strong customer relationships through effective communication and timely service responses.
- Expanded clientele base through positive word-of-mouth referrals from satisfied customers.
- Trained new technicians on equipment handling, fostering a skilled workforce within the team.
Co-Owner
Condor Mechanical Services LLC
Weatherford, TX
01.2018 - 04.2022
- Oversaw daily operations ensuring efficient workflow and service delivery.
- Developed and implemented strategic business plans to increase market presence.
- Managed financial planning, budgeting, and forecasting for sustainable growth.
- Mentored staff, fostering professional development and enhancing team performance.
- Streamlined processes to improve operational efficiency and reduce costs.
- Cultivated strong client relationships, enhancing customer satisfaction and retention.
- Coordinated marketing initiatives to expand brand visibility and attract new clients.
- Analyzed industry trends to identify opportunities for service expansion and innovation.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Networked with other businesses and customers to increase sales opportunities and contacts.
Lead Service Technician
MS Air INC
Fort Worth
09.2014 - 01.2020
- Diagnosed and repaired compressor systems to ensure optimal performance and reliability.
- Conducted routine maintenance on various compressor models, enhancing operational efficiency.
- Collaborated with team members to troubleshoot complex mechanical issues effectively.
- Trained junior technicians on equipment operation and maintenance best practices.
- Used technical manuals and diagrams to complete accurate installations and repairs.
- Troubleshot and diagnosed issues with compressed air systems and refrigerated air dryers.
- Repaired and replaced motors, bearings and belts.
Service Tech
Keller ISD
Keller, TX
01.2007 - 03.2014
- Diagnosed and repaired various mechanical and electrical systems for school facilities.
- Performed preventative maintenance on HVAC systems to ensure optimal performance.
- Collaborated with staff to address facility issues promptly, enhancing operational efficiency.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Education
High School Diploma -
JOY Christian School
Fort Worth, TXNo Degree -
Lindsey-Cooper Refrigration School
Irving, TXSkills
- Electrical systems
- System installation
- Diagnostic testing
- HVAC systems
- Problem-solving
- Mechanical tools
- Relationship building
- Customer interaction
- Repair services
- Multitasking and organization
- Works Well Under Pressure
- System troubleshooting
Certification
State of Texas HVAC Contractors License
Timeline
Commercial Technician
Service Experts LLC
04.2022 - Current
Co-Owner
Condor Mechanical Services LLC
01.2018 - 04.2022
Lead Service Technician
MS Air INC
09.2014 - 01.2020
Service Tech
Keller ISD
01.2007 - 03.2014
High School Diploma -
JOY Christian School
No Degree -
Lindsey-Cooper Refrigration School