Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
16
16
years of professional experience
Work History
Mail Processing Clerk
United States Postal Service, USPS
11.2021 - Current
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Attached identification materials to packages and envelopes for delivery tracking and sorting.
Improved operations through consistent hard work and dedication.
Exceeded goals through effective task prioritization and great work ethic
Houseman
Hilton
01.2015 - 10.2021
Performing general cleaning tasks such as vacuuming, dusting, mopping, and polishing surfaces in public areas (lobbies, hallways, restrooms, etc.) and guest rooms.
Replenishing linens, toiletries, and other supplies in guest rooms and common areas.
Assisting with the setup and breakdown of meeting rooms and event spaces, including arranging furniture and equipment.
Responding to guest requests promptly and professionally, such as delivering extra amenities or luggage.
Identifying and reporting any maintenance or repair needs to the appropriate personnel.
Collecting, sorting, and delivering clean and soiled linens.
Assisting with inventory control and ordering of supplies.
Ensuring all areas are safe and secure, adhering to health and safety standards and procedures.
Cashier and Customer Service Assistant
Whole Foods
01.2013 - 01.2018
Pack and bag products based on customer needs
Attend store meetings and trainings as needed
Answer telephone calls with proper decorum and respond to queries professionally
Extend assistance to other departments’ staff to enhance customer service
Take part in store promotional activities and other sales events
Ensure that shopping carts are properly organized for the convenience of customers
Maintained customer satisfaction with quick and professional handling of product returns.
Officer Cleaner
Capitol Building Maintenance Cleaning
01.2009 - 01.2015
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Stripped and refinished hard surface floors to maintain quality condition and appearance.
Hotel Maintenance Worker
Georgetown University Hotel & Conference Center Wash
01.2010 - 01.2013
Responded to radio and pager calls for all assigned areas for that day
Trouble-shoot and repair housekeeping equipment and repair guest TV, phone, lights and furniture
Ensured Lobby Areas, Office and Back of House Areas, Stairwells and Elevators are clean of debris, stains and trash (sweep, mop, vacuum, and wipe)
Performed preventative maintenance on guestrooms, meeting rooms, public areas, and restrooms per checklist and maintained all records
Documented all work performed.
Education
High School Diploma -
Anacostia Senior High School
Washington, DC
06.1984
Skills
Production goal setting
Workplace safety
Handling and sorting mail
Problem-solving skills
Teamwork and Collaboration
Grounds repair and maintenance
Timeline
Mail Processing Clerk
United States Postal Service, USPS
11.2021 - Current
Houseman
Hilton
01.2015 - 10.2021
Cashier and Customer Service Assistant
Whole Foods
01.2013 - 01.2018
Hotel Maintenance Worker
Georgetown University Hotel & Conference Center Wash
Senior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of ExcellenceSenior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of Excellence