Joseph Ullery
Maintenance Supervisor
Linthicum Heights,MD
Summary
Reliable Maintenance Supervisor offering 10 years of experience overseeing maintenance and janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance schedules. Committed to reducing risks and promoting workplace safety through improved safety training. Seasoned Maintenance Supervisor bringing demonstrated safety management and performance optimization skills gained during experience in townhouse and apartment settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems. Motivated Maintenance Supervisor proficient in Drywall and HVAC, heat pumps and gas heat. Highly skilled in quickly interpreting blueprints, schematics and wiring diagrams. Confident individual with over 10 years of experience in service industry. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
JV Assistant Head Coach
Archbishop Spalding High School
02.2024 - Current
- Determined needs and managed coach assignment schedule.
- Oversaw out-of-season conditioning program for athletes.
- Recruited high-quality student-athletes by attending local sporting events and maintaining strong relationships within the community.
- Revamped strength and conditioning program resulting in reduced injuries among athletes.
- Mentored individual athletes, providing guidance on personal and professional development both on and off the field.
- Promoted sportsmanship values among players leading to fewer penalties during matches.
- Collaborated with head coach to analyze player performance, identifying areas for improvement and growth.
- Implemented new play tactics based on opponent analysis yielding successful outcomes in crucial games.
- Evaluated game footage to identify strategic weaknesses; implemented corrective measures leading to improved gameplay.
- Worked with individual players to develop abilities.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Observed athletes during practice and game situations to assess performance and provide tips for improvement.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
Maintenance Supervisor
Maryland Management
05.2022 - Current
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Installed new locks, door handles and door closers.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Trained junior maintenance professionals on correct repair and cleaning procedures.
- Adhered to company safety and OSHA procedures to minimize accidents.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Supervised 3 employees and scheduled shifts.
Director of Operations
Rockfish Lacrosse Club
01.2021 - 08.2024
- Defined, implemented and revised operational policies and guidelines.
- Oversaw day-to-day production activities in accordance with business objectives.
- Monitored budget and utilized operational resources.
- Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
- Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Achieved team goals through formalized training plans, coaching and performance management.
- Provided documentation of processes to comply with regulations and company policies.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Trained and guided team members to maintain high productivity and performance metrics.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
- Trained new employees on proper protocols and customer service standards.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Eased team transitions and new employee orientation through effective training and development.
- Interacted well with customers to build connections and nurture relationships.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Reduced operational risks while organizing data to forecast performance trends.
- Assisted in recruiting, hiring and training of team members.
- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Directed strategic workforce planning, performance management, and benefits administration.
Property Manager
Henderson Webb
08.2021 - 04.2022
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained sufficient number of units market-ready for lease.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Maintenance Supervisor
Quest Management Group
09.2016 - 08.2021
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Provided guidance to management regarding project bids for onsite improvements.
- Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
- Organized ongoing maintenance schedules to boost system performance.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed and studied schematic diagrams to properly plan and process assignments.
- Overhauled, installed and repaired equipment, including centrifugal compressors, pumps, valves, separators and generators.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Contributed to development, implementation and execution of maintenance programs.
Drywall Foreman
Centerline Construction
06.2008 - 09.2016
- Completed installation of drywall sheets on commercial and residential properties.
- Finished and trimmed drywall with professional-level quality.
- Applied tape to seal joints by embedding into sealing compound.
- Applied sealing compound over cracks, holes and nail heads using trowels, broad-knives or spatulas.
- Inspected surfaces to evaluate quality and applied extra attention to fill in holes and rectify errors.
- Scribed cutting lines on drywall and breaks board along cut lines.
- Prepared surfaces for coating applications.
- Prepared work area and materials for each day, including power cords, tools and equipment.
- Measured and marked cutting lines on drywall for lengths, heights and penetrations.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Communicated with all stakeholders on job milestones.
- Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
- Directed projects according to schedule and quality demands.
- Trained workers in proper methods, equipment operation and safety procedures.
Education
No Degree - Physics With A Concentration in Astrophysics
Anne Arundel Community College
Arnold, MD 02.2015 - 06.2016
No Degree - Nursing, Spanish
Lynchburg College
Lynchburg, VA 08.2006 - 12.2006
High School Diploma -
Archbishop Spalding High School
Severn, MD 08.2002 - 05.2006
Skills
Materials requisition
Team supervision
Electrical troubleshooting
Job planning
Supply coordination
Employee performance assessment
HVAC systems
Inventory monitoring
Certification
CAMT
Timeline
JV Assistant Head Coach
Archbishop Spalding High School
02.2024 - Current
Maintenance Supervisor
Maryland Management
05.2022 - Current
Property Manager
Henderson Webb
08.2021 - 04.2022
Director of Operations
Rockfish Lacrosse Club
01.2021 - 08.2024
CAMT
01-2021
Universal RSES Refrigerant Usage Certification
06-2018
Maintenance Supervisor
Quest Management Group
09.2016 - 08.2021
Mobile Equipment Operator
10-2015
No Degree - Physics With A Concentration in Astrophysics
Anne Arundel Community College
02.2015 - 06.2016
Ramset Operator License
04-2013
NSC Fall Protection Safety
03-2011
Drywall Foreman
Centerline Construction
06.2008 - 09.2016
No Degree - Nursing, Spanish
Lynchburg College
08.2006 - 12.2006
High School Diploma -
Archbishop Spalding High School
08.2002 - 05.2006