Joseph Ulrich
Altoona,PA
Summary
Seeking a position that will allow me to grow as an individual as well as professionally. Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful relationships. Fosters sense of community to support individuals in times of need.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Resident Advisor
GEO Moshannon Valley Correctional Center
05.2023 - Current
- Escort inmates to any activities that they need to go to attend
- Solved grievances and complaints by collaborating with residents.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Supported personal needs of residents dealing with diverse conditions.
- Respond to calls as a first responder for fight.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Promoted positive relations between residents and staff.
- Enforced policies and safety standards through building and room rounds.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Provided crisis management and intervention during emergency situations.
- Collaborated with residential team to maximize effective and efficient operations.
- Developed, implemented and monitored residential policies and procedures.
- Promoted culture of respect and understanding among residents.
- Monitored resident behavior and responded to disciplinary issues in accordance with established policies.
Switchman/Conductor
Union Tank Car Company (UTLX)
09.2021 - 05.2023
- Performed air brake and electrical connection coupling.
- Communicated with train dispatchers to obtain and adjust directions.
- Prepared forms, required reports, switch lists and train orders daily.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Inspected train in motion and stationary to determine proper functionality.
- Communicated through various methods to conduct train movement.
- Negotiated and directed train and rail cars movement.
- Cut, switched and supervised loading and unloading of railcars.
- Performed daily inspections on switches.
- Place rail cars in and out of buildings for work to be performed on, place cars for shipment
- Operate a track Mobile remotely
- Stage cars for next day repairs.
- Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
- Operated controls to activate track switches and traffic signals.
Custodian
Altoona Area School District
01.2020 - 09.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Moved furniture for cleaning and set up for special events.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Checked in and stocked inventory throughout facility.
- Reported vandalism or other damage to property to supervisor.
- Completed routine floor stripping, sealing, and finishing.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported damages and hazardous conditions to management for further action.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Maintenance Worker
Begin With Us Child Care and Preschool
04.2019 - 04.2022
- Maintained 5 school buildings and 12 rental properties.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Manually lifted supplies, equipment and heavy furniture.
Conductor
Norfolk & Southern Railroad
06.2018 - 04.2019
- Communicated with train dispatchers to obtain and adjust directions.
- Performed air brake and electrical connection coupling.
- Prepared forms, required reports, switch lists and train orders daily.
- Performed daily inspections on switches.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Negotiated and directed train and rail cars movement.
- Communicated through various methods to conduct train movement.
- Inspected train in motion and stationary to determine proper functionality.
- Cut, switched and supervised loading and unloading of railcars.
- Made public announcements on routes and delays.
- Maintained strict schedules for cargo.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
- Conferred with engineers regarding train routes, timetables and cargoes and discussed alternative routes in response to rail defects or obstructions.
- Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
Driver/Guard
Dunbar Armored Car
03.2016 - 06.2018
- Supervised unloading and loading of valuables, cash and important artifacts to verify proper delivery of requested items.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Performed pre-trip inspections on armored truck by checking fluid levels, signals, brakes and engine functionality.
- Coordinated with banks to organize transportation of requested amounts of coins and cash.
- Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
- Drove armored truck transport money and valuables.
- Communicated with dispatch to discuss and report disturbances or occurrences on route.
- Maneuvered truck into loading and unloading positions to efficiently load and unload vehicle's cargo, lifting up to 80 pounds.
- Prepared incident reports by noting location, time, date and conditions surrounding incident.
- Maintain records and logs of fuel charges, distance covered and delivery of cash to banks.
- Greeted customers professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Communications Officer/Patient Transporter
UPMC Altoona Hospital
05.2013 - 03.2016
- Built and maintained positive relationships with public by utilizing strategic plans.
- Received calls and dispatched calls to appropriate agencies and officers on duty.
- Used specialized software to track and maintain case incident numbers and logs.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Routed calls to police service to meet individual call needs.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Reduced risks and emergency response issues by observing public safety field units.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Transport patients from one department to another
- Managed Bedboard
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Helped other staff with patient transfers by moving patients between departments.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Cleaned, sanitized and moved hospital equipment.
- Collaborated with other medical staff to achieve high level of patient safety and care.
- Responded to emergency situations to help with lifting and transporting patients.
- Followed sanitary and safety regulations to properly collect and dispose of medical waste.
Education
Associate of Science - Criminal Justice
YTI Career Instutiue
Altoona, PA11.2014
GED -
Dubois Business College
Huntingdon, PA06.2004
Skills
- Customer Service
- Transportation
- Facility Maintenance
- Industrial Maintenance
- Apartment Maintenance
- Handyman
- Property Maintenance
- Maintenance
- Facilities Maintenance
- CCTV
- Security
- Mowing
- Sales Experience
- Painting
- Mechanical Knowledge
- Plumbing
- Custodial Experience
- Electrical Experience
- Mechanic Experience
- Fabrication
- Cleaning Experience
- Landscape Maintenance
- Leadership
- Windows
- Delivery Driver Experience
- Carpentry
- Tow truck
- Security Procedures
- Safety Practices
- Policy Enforcement
- Behavior Monitoring
- Resident Monitoring
- Discipline Administration
- Facility Security
- Event Chaperoning
- Issue Resolution
- Group Activities
- Incident Reporting
- Emergency Response
- Resident Supervision
- Preventive Maintenance
- General Housekeeping
- Resident Support
- Safety Standards and Compliance
- Patient Safety
- Problem Resolution
- Health Promotion
- Equipment Disinfection
- Equipment Management
- Patient Transport
- Bedside Manner
- Patient Transportation
Certification
- Drivers License
- Conductors licenses
- Act 235
Additional Information
- Qualifications
- Feb. 2012/2013
- Perfect Attendance
- Feb. 2013
- Student Ambassador Board
- Jan. 2013
- Active Shooter Certificate
- Nims 2,3,7,8 Certificate
- Dec. 2012
- Hazmat Certificate
- Nov.2012
- Self Defense Awareness Certificate
- Oct. 2012
- CPR. Certificate
- January 2007
- Defensive Driving Course Driver Improvement Program Certificate Area Wide Protective Altoona, PA
- July 2006
- Traffic Control Technician Training Course American Traffic Safety Services Association Altoona, PA
- May 2004
- Certified Inspection Mechanic Commonwealth of Pennsylvania Huntingdon, PA
- December 2003
- Prevention of Sexual Harassment Training Certificate Commonwealth of Pennsylvania Department of Labor & Industry
- September 2003
- Introduction to Incident Command System Certificate DCNR Bureau of Forestry Huntingdon, PA
- Basic Wildland Firefighter PA-130 Certificate DCNR Bureau of Forestry Huntingdon, PA
Personal Information
Willing To Relocate: Anywhere
Timeline
Resident Advisor
GEO Moshannon Valley Correctional Center
05.2023 - Current
Switchman/Conductor
Union Tank Car Company (UTLX)
09.2021 - 05.2023
Custodian
Altoona Area School District
01.2020 - 09.2022
Maintenance Worker
Begin With Us Child Care and Preschool
04.2019 - 04.2022
Conductor
Norfolk & Southern Railroad
06.2018 - 04.2019
Driver/Guard
Dunbar Armored Car
03.2016 - 06.2018
Communications Officer/Patient Transporter
UPMC Altoona Hospital
05.2013 - 03.2016
Associate of Science - Criminal Justice
YTI Career Instutiue
GED -
Dubois Business College
- Drivers License
- Conductors licenses
- Act 235
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