Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joseph Urbanik

Porter

Summary

Dynamic General Manager with a proven track record at Sonic Drive In, excelling in operations management and team building. Spearheaded strategies that boosted sales and cultivated client relationships, enhancing customer satisfaction. Skilled in financial oversight and employee training, fostering a culture of continuous improvement and achieving significant performance gains.

Overview

13
13
years of professional experience

Work History

General Manager

Sonic Drive In
05.2019 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, and partners to ensure long-term success and loyalty. Worked with many schools, and churches in the area to boost sales.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.

Team Leader

TJX Companies
10.2017 - 03.2019
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Assistant Accountant

Hospitality Marketing
01.2012 - 06.2017
  • Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
  • Reviewed general ledger entries and assessed accuracy.
  • Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
  • Improved financial accuracy by conducting thorough account reconciliations and adjusting journal entries.
  • Reduced invoice processing time with efficient data entry and verification of accounts payable transactions.
  • Prepared accurate financial statements for management review, aiding in informed decision-making processes.
  • Maintained accurate financial records, ensuring compliance with regulatory standards.

Education

High School Diploma -

Stranahan High School
Fort Lauderdale, FL
06-2016

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Staff management
  • Customer relations
  • Training and development
  • Inventory control
  • Goal setting
  • Employee scheduling

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Achieved 17% sales increase through effectively training employees to better assist customers, while going around the community and getting schools and churches involved with my location.

Timeline

General Manager

Sonic Drive In
05.2019 - Current

Team Leader

TJX Companies
10.2017 - 03.2019

Assistant Accountant

Hospitality Marketing
01.2012 - 06.2017

High School Diploma -

Stranahan High School

Similar Profiles

CREATE PROFILE
Joseph Urbanik